Agnes Anushya
Software Engineer (Senior Analyst)
Chennai
Summary
P R O F E S S I O N A L E X P E R I E N C E
With over 12 years in the industry, including 1 year as a Software Engineer with the Kepler Platform Support Team, I have developed expertise in providing guidance and support to data scientists and machine learning engineers. My role involved assisting with Amazon SageMaker, managing AWS accounts using Terraform, and developing integrations with data lakes and Snowflake. I also conducted environment testing and reported issues while mentoring less-experienced team members. My background spans 10 years in financial planning, transaction banking, and documentation processing, with a strong focus on analyzing client needs, implementing strategies, and enhancing end-user understanding.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Software Engineer
NatWest
07.2023 - Current
- Platform Support: Provide guidance and support to data scientists and machine learning engineers in effectively using the Kepler platform.
- Template Utilization: Assist engineers in leveraging available templates to train models using Amazon SageMaker.
- AWS Account Management: Create and manage new AWS accounts using Terraform.
- Collaboration: Work closely with the platform development team to ensure seamless integration and support.
- Integration Development: Develop integrations for machine learning engineers to connect with data lakes, Snowflake, and access real-time inference endpoints from on-premises systems.
- Environment Testing: Conduct testing of pre-production and production environments within the Kepler platform.
- Reporting and Solutions: Submit daily reports on existing issues to the management team and develop timely solutions.
- Mentorship: Mentor less-experienced staff members who are new to the team, providing guidance and support to help them integrate and grow.
Senior Analyst
Natwest Group
08.2018 - 06.2023
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Provided expert advice for senior management, contributing to informed decision-making and strategic planning.
ANALYST - FINANCE AND ISSUANCES (DOMESTIC AND NR CUSTOMER)
Citi Bank
01.2014 - 01.2017
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Researched and adopted new technologies to add value to existing offerings.
- Queried databases for information needed for report processing.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Monitored compliance and filing requirements in conjunction with staff and management.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized core processes to improve business performance and operational agility.
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
ANALYST
Royal Bank of Scotland
01.2011 - 01.2014
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Created and managed project plans, timelines and budgets.
Education
Bachelor of Science - Mathematics
Stella Maris College
Chennai, India 04.2008 - 05.2011
Skills
Team leadership
Accomplishments
- Awarded star of the month - Twice
- Award for 100% accuracy & best performance in Reconciliation
- 3 star of the Month Award
Languages
English
Upper intermediate (B2)
Certification
Certified AWS cloud practitioner
Interests
I am eager to advance my skills by pursuing advanced Python courses and AWS certifications I am also enthusiastic about exploring opportunities in data science to apply and expand my knowledge in this dynamic field
Timeline
Certified AWS cloud practitioner
07-2024
Software Engineer
NatWest
07.2023 - Current
Senior Analyst
Natwest Group
08.2018 - 06.2023
ANALYST - FINANCE AND ISSUANCES (DOMESTIC AND NR CUSTOMER)
Citi Bank
01.2014 - 01.2017
ANALYST
Royal Bank of Scotland
01.2011 - 01.2014
Bachelor of Science - Mathematics
Stella Maris College
04.2008 - 05.2011
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