Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software.
Overview
4
4
years of professional experience
Work History
Quality Analyst
Vee Healthtek
12.2022 - Current
Currently serving as a Quality Analyst for the past 5 months: auditing processes, identifying errors, and providing performance feedback.
Evaluated vendor performance by conducting regular audits, ensuring adherence to established quality standards and requirements.
Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
Developed and maintained quality assurance procedure documentation.
Senior AR Caller
Omega Healthcare
04.2021 - 12.2022
Implemented a system for tracking key performance indicators, enabling data-driven decision-making and continuous process improvement efforts.
Developed strong relationships with insurance providers, resulting in faster claims resolution and increased payment rates.
Streamlined the AR calling process by creating a prioritized list of high-value accounts to focus on for maximum revenue impact.
Exceeded monthly collection targets consistently by maintaining a strong understanding of each client''s specific financial situation and tailoring strategies accordingly.
Education
BE - Mechanical Engineering
Anna University
Chennai, India
01.2016
HSC -
National Star Matriculation Higher Secondary School
Chennai, India
01.2012
Skills
Project execution
Problem-solving skills
Effective communication
Quality assurance processes
Data quality assurance
Quality improvement
Languages
English
Tamil
Personal Information
Father's Name: K. Mohideen
Date of Birth: 05/04/95
Gender: Male
Nationality: Indian
Marital Status: Married
Timeline
Quality Analyst
Vee Healthtek
12.2022 - Current
Senior AR Caller
Omega Healthcare
04.2021 - 12.2022
BE - Mechanical Engineering
Anna University
HSC -
National Star Matriculation Higher Secondary School
Quality Assurance Analyst & PB Executive Support at VEE TECHNOLOGIES/VEE HEALTHTEK PHQuality Assurance Analyst & PB Executive Support at VEE TECHNOLOGIES/VEE HEALTHTEK PH