Ahamed Riyas

A Sales Manager – Liability Products leads a team focused on acquiring and growing CASA, FD, and other deposit products.
Responsible for driving team performance through goal setting, training, and motivation.
Plans and executes strategies to increase customer base and deposit volumes.
Builds and maintains key client relationships for long-term retention.
Ensures regulatory compliance and high service standards across all sales activities

• Specializing in KYC (Know Your Customer), AML (Anti-Money Laundering), and CDD (Customer Due Diligence) procedures, adept at assessing customer risk profiles and conducting transaction monitoring.
• Responsible for ensuring compliance with regulatory standards while facilitating seamless account opening processes for new clients.
• Proficient in mitigating risks and safeguarding the integrity of financial institutions through meticulous attention to detail and adherence to compliance protocols.

• Sales Assistant in a supermarket, proficient in stock maintenance, including regular expiry checks to ensure product freshness and quality.
• Skilled in cash handling procedures, maintaining accuracy and security in transactions.
• Committed to delivering excellent customer service while ensuring efficient operations and compliance with company policies.

• Specializing in seamless guest check-in and checkout experiences, adept at cash handling and reconciliation procedures.
• Responsible for conducting KYC (Know Your Customer) protocols to ensure guest identification and registration compliance.
• Proficient in providing exceptional hospitality service while maintaining efficiency and accuracy in administrative tasks.

• Specializing in gold loan collection with a focus on maintaining high levels of customer satisfaction and retention.
• Proficient in implementing effective communication strategies to facilitate timely repayment of loans.
• Experienced in handling escalated customer concerns with professionalism and empathy.
• Dedicated to achieving collection targets while upholding ethical collection practices and compliance standards.