Harshita Pareek
Noida
Summary
Expert in workflow analysis and client communication management. Demonstrated ability to enhance team performance and ensure adherence to ALM compliance standards. Strong verbal and written communication skills contribute to achieving quality outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Process Manager
Eclerx Services Limited
Pune
10.2025 - Current
- Coordinated team meetings to review updates & address challenges.
- Managed daily process documentation to enhance efficiency and clarity.
- Escalated issues to clients and internal managers to prevent escalations.
- Analyzed workflows to identify improvement opportunities.
- Facilitated knowledge management by sharing best practices and process insights within the team.
- Independently handled client communications and inquiries.
Senior Analyst
Natwest Digital Services Pvt Ltd.
Gurugram
09.2022 - 09.2025
- Conducted comprehensive reviews of commercial banking customers to evaluate financial crime and AML compliance.
- Performed screening and KYC checks for remediation and periodic refresh.
- Investigated suspicious transactions, raised IMLSRs, and reviewed SARs.
- Executed enhanced due diligence for high-risk entities, assessing corporate structure, and source of funds.
- Monitored transaction patterns to identify unusual or prohibited activities per AML regulations.
- Ensured accuracy in high-risk profile evaluations, maintaining adherence to FATF regulatory standards.
Process Associate
Genpact India Pvt Ltd
Noida
03.2021 - 09.2022
- Managed KYC documentation for loan applications.
- Collaborated with relationship managers to analyze KYC data, and maintain accurate customer records.
- Coordinated cross-functional teams to address issues related to e-fraud and identity theft.
- Supported initiatives to enhance processes for suspected fraud and document review requests.
Education
Master of Commerce - Accounting And Business Statistics
GHS Govt. (PG) College
Sujangarh06-2021
Bachelor of Commerce -
GHS Govt. (PG) College
Sujangarh06-2019
Skills
- SLA monitoring and performance tracking
- Quality checks and audits
- Strong verbal and written communication
- Client interaction and email management
- guiding and supporting team members
- Periodic due diligence
- CDD
- EDD
- AML KYC
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Certification
- Anti-Money Laundering: AML, KYC, CDD & EDD Compliance
Timeline
Associate Process Manager
Eclerx Services Limited
10.2025 - Current
Senior Analyst
Natwest Digital Services Pvt Ltd.
09.2022 - 09.2025
Process Associate
Genpact India Pvt Ltd
03.2021 - 09.2022
Master of Commerce - Accounting And Business Statistics
GHS Govt. (PG) College
Bachelor of Commerce -
GHS Govt. (PG) College