Result-oriented Sr.System Admin / Endpoint Security Engineer with 5.5+ years of experience in managing IT infrastructure. Skilled in Microsoft 365, Azure, VMware, Citrix, SSO (Okta, Entra, SAML, OAuth), networking, VPNs, and firewalls. Proven success in MDM, cybersecurity for hybrid environments, SAP administration, CIS benchmarks, and disaster recovery. Oversaw cloud security initiatives, investigating and resolving issues. Directed complex projects, managing and motivating teams. Adept at optimizing SaaS and solving complex problems. Holds a Bachelor's in IT and is seeking full-time opportunities in Kuwait to drive organizational success.
Hi, I’m
Irfan Ahamed
Salmiya
Summary
Overview
5
years of professional experience
13
Certificate
4
Languages
Work History
Evora IT Solutions GmbH
Senior System Administrator / Security Engineer
02.2023 - 04.2024
Job overview
- Effectively managed IT security-related projects for infrastructure rollouts, and implemented upgrades and replacements for server systems( Azure , Vmware, Citrix, Cisco , Fortigate ).
- Provided timely and accurate responses for all incidents and requests.
- Simulated attacks on systems to find exploitable weaknesses and implement effective solutions.
- Led multiple projects ( Teams , AD , Zoom , Slack ) with responsibility for hardware planning and risk management.
- Ensure network security by developing network access, monitoring, control, and performing evaluations.
- Work to maintain the confidentiality of information and network data.
- During my business collaborations, I was fortunate enough to travel around various cities in Germany, such as Hamburg, Fintel, and Frankfurt. These trips helped me gain valuable insights into different working environments. I enjoyed contributing to collaborative projects and driving impactful results through effective communication and teamwork.
- Supervised SAP Administration , achieving a 99% accuracy rate in user management, role assignment, and authorization tasks, resulting in zero system downtime due to administrative errors.
- Collaborated with various cross-functional teams to integrate Azure SSO with various cloud applications and services.
- Executed automation of user workflows using Microsoft Graph API and Power Automate.
- Upheld user identities and access permissions in Azure AD, including user and group management, RBAC, Conditional Access Policies, and MFA.
- Analyzed Endpoint Protection ATP, EXO ATP policies, and Email Security to fortify protection resulting in a 95% decrease in malware infections.
- Utilized MITRE ATT&CK framework to analyze and categorize cyber threats, resulting in a 15% improvement in threat detection and response times.
- Implemented and Investigated ATA, DLP, mail flow analysis, information governance, AIP, and SIEM integration, reducing security breach mitigation time by 20%.
- Streamlined enrollment processes using Microsoft Intune and JAMF Pro.
- Evaluated Azure Security Centre, Azure Sentinel, Azure Key Vault, and Azure Advanced Threat Protection to achieve a 99% threat detection rate and ensure compliance with industry standards.
- Managed Azure/Office 365 Security Centre Compliance Manager, ensuring adherence to Azure Benchmark, CIS, Office 365/Azure GDPR, NIST 800-207, GRC assessment, ISO, PCI DSS, and SOC report standards resulting in a 100% compliance rate during internal and external audits.
- Managed company Bring Your Own Device program, onboarding employee devices and verifying absence of inherent security threats.
- Managed vendor relationships for procurement of hardware and software, negotiating favorable terms and cost savings.
Dexian LLC
Senior System Administrator
02.2022 - 12.2022
Job overview
- Analyzed existing manual processes and developed and implemented improvements.
- Maintained security standards and contributed to evolving security processes and improvements.
- Orchestrated the successful completion of the Quest Domain Migration Project, overseeing seamless migration processes for 5000+ users across multiple domains, resulting in a 20% reduction in user downtime during the migration process.
- Integrated OneLogin SSO with AD resulting in a 30% reduction in user onboarding time in company merger and acquisition and ensuring consistent user access across all integrated systems while maintaining compliance with security policies.
- Carried out the migration of on-premises workloads to Azure cloud, optimising resource allocation and reducing infrastructure costs by 20%, resulting in an annual cost savings.
- Preserved hybrid identities, Multi-Factor Authentication (MFA), Conditional Access Policy, Azure AD join and configured Self-Service Password Reset.
- Created new environments for development and testing purposes within Azure, resulting in a 30% reduction in development and testing cycle times and a 15% increase in overall software quality.
- Administered Microsoft Teams, proficiently managing groups, channels, and user settings.
- Demonstrated proficiency in Citrix Cloud and Citrix Workspace, optimizing virtual desktop and application delivery solutions for enhanced user experience and productivity
- Our Managed Firewall and UTM solutions, including Sophos XG Firewall and Sophos UTM, resulted in a 30% decrease in unauthorized network access attempts and a 25% reduction in malware infections.
- Mentored junior administrators, fostering professional growth and strengthening team dynamics.
- Led server infrastructure development, quality assurance, staging and production systems.
- Integrated domain environments (AD, RADIUS, LDAP) and enforced content filtering (IPS, Anti-Virus, Anti-Spam Modules) also Configured VPN protocols (IPsec, L2TP, PPTP, SSL, MPLS) for secure network connectivity.
DISYS
System Engineer
02.2020 - 01.2022
Job overview
- Implemented and monitored user access control methods to maintain secure systems.
- Diagnosed and corrected system issues to ensure functional objectives were met.
- Ensured protection of critical IT data with on-site and off-site backups.
- Collaborated with user support teams to effectively manage and monitor all systems.
- Developed PowerShell scripts to automate processes, increasing efficiency.
- Managed assets using Lansweeper and Zoho People, reducing inventory discrepancies by 25%.
- Maintained WSUS servers and conducted regular CCTV backups, reducing data loss incidents by 40%, saving 100 hours of recovery time annually.
- Provided monthly metrics reports via JIRA and ServiceNow using Power BI dashboards for data-driven decision-making.
- Managed 50+ new IT tickets daily and worked to improve the user experience through JIRA and ServiceNow and thoughtful system improvements.
- Utilized Carbon Black for malware threat analysis, tracking, and reporting, enhancing cybersecurity.
- Preserved system documentation logs and assisted in troubleshooting system issues for efficient resolution.
- Applied expertise in Windows Server, Active Directory, Group Policy, VMware ESXi, vSphere, V-Motion, and backups.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Resolved issues and escalated problems with knowledgeable support and quality service.
DISYS
IT Helpdesk
03.2019 - 01.2020
Job overview
- Managed a successful on-boarding experience for new customers by working to determine how to best utilize features and functionality to best serve their business.
- Diagnosed, troubleshot, and worked to resolve service issues.
- Answered incoming customer support calls and created detailed tickets to track and resolve issues.
- Worked with the rest of the IT department on upgrades and software roll-outs.
- Provided exceptional computer and technology support to organizations.
- Installed and configured software and hardware for end users.
- Performed remote troubleshooting using diagnostic techniques and relevant questions.
- Worked with customers to determine and implement the best solutions for their issues.
- Provided accurate information on IT products and services.
- Identified and suggested helpful improvements in procedures.
- Performed follow-up calls and visits and updated customer statuses and information.
- Installed and configured laptops, PC's/desktops, printers, and peripherals.
- Managed high call volumes and promptly resolved end-user issues, resulting in a 15% increase in customer satisfaction ratings.
- Helped achieve 100% compliance with international standards in ISO audits over two years, resulting in zero non-conformities reported.
Education
B.S.Abdur Rahman Crescent UniversityChennai, India
from Information Technology
/2013 - /2017 (4 years)
University Overview
Skills
- M365 / Azure / Exchange / Entra
- Cybersecurity, Threat Intelligence, Vulnerability Management and SIEM
- Microsoft Defender for Cloud and Endpoint
- Operating systems ( Windows, MacOS, Linux )
- System Upgrades
- Network, VPN and Firewall Administration
- SSO, Lifecycle, DLP & Disaster Recovery
- IT Troubleshooting
- Technical Help Desk Procedures
- Advanced Knowledge of Computer Operations
- Windows administration
- Knowledge of the Cyber Threat Landscape
- Infrastructure Solutions
- Leadership and Teamwork
- Active Directory Management , Azure AD
- Advanced Software System Knowledge
Certification
- Certified AZ-104: Microsoft Certified Azure Administrator Associate.
- Certified FCF: Fortinet Certified Fundamentals Cybersecurity.
- Certified CCNA: Cisco Certified Network Associate Routing and Switching.
- AZ-500: Microsoft Certified Azure Security Technologies (Yet to appear for the exam ).
- MD 102: Microsoft 365 Certified: Endpoint Administrator Associate
- SC-900: Microsoft Security, Compliance, and Identity Fundamentals
- Certified EX-200: Red Hat Certified System Administrator (RHCSA).
- Okta Certified
- Cisco Endpoint Point Security and Cyberthreat Management
- Certified EX-300: Red Hat Certified Engineer (RHCE).
- Certified AWS-SAA: Amazon Web Services Solutions Architect Associate.
- Google Cloud Platform Fundamentals Core Infrastructure.
- Business English Certificate.
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCareer advancementCompany CultureFlexible work hoursQuote
Sell your cleverness and buy bewilderment.
Availability
See my work availability
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Available
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Timeline
Senior System Administrator / Security Engineer
Evora IT Solutions GmbH
02.2023 - 04.2024
Senior System Administrator
Dexian LLC
02.2022 - 12.2022
System Engineer
DISYS
02.2020 - 01.2022
IT Helpdesk
DISYS
03.2019 - 01.2020
B.S.Abdur Rahman Crescent University
from Information Technology
/2013 - /2017 (4 years)
Hobbies
Hobbies
Cricket , Modifying Automobiles, Farming, and Bike Racing
Nationality
Nationality
Indian
Visa Type
Visa Type
Visa 18 - Transferrable
Hobbies
Hobbies
Cricket , Modifying Automobiles, Farming, and Bike Racing
Languages
Languages
- English
- Tamil
- Hindi
- Arabic
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