Ahan Mazumder
Bhatpara
Summary
Hospitality enthusiast with a passion for providing exceptional service to diverse guests. Committed to professional growth and seeking a position in a reputable organization to effectively utilize acquired skills and expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Office Associate
Sheraton Grand
05.2023 - Current
- Provided courteous front-desk service to guests, handling reservations, check-ins, and check-outs efficiently.
- Managed booking records and payments, ensuring data accuracy.
- Delivered hotel information, processed requests, and enhanced guest satisfaction.
- Maintained compliance with safety policies, contributing to positive reviews and repeat business.
Internship
Oakwood Residence
02.2022 - 06.2022
- Successfully completed 4 months of industrial exposure training, gaining experience in all four major departments: Front Office, Housekeeping, F&B Service, and F&B Production.
Education
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management
Gangtok, Sikkim, India05.2023
Higher Secondary Education - Commerce
Naihati Narendra Vidyaniketan
Naihati, West Bengal, India07.2020
Secondary Education - General Studies
Naihati Narendra Vidyaniketan
Naihati, West Bengal, India06.2018
Skills
- Problem-solving
- Time management
- Hard Working
- Fluent in English, Hindi & Bengali
Certification
Guest Experience Expert | Sheraton Grand | July 2024
- Completed comprehensive training in guest interaction, service excellence, and hospitality management.
Personal Information
- Date of Birth: 12 October 2002
- Gender: Male
- Marital Status: Single
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Timeline
Front Office Associate
Sheraton Grand
05.2023 - Current
Internship
Oakwood Residence
02.2022 - 06.2022
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management
Higher Secondary Education - Commerce
Naihati Narendra Vidyaniketan
Secondary Education - General Studies
Naihati Narendra Vidyaniketan
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