Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Hobbies and Interests
Timeline
Generic
Ahmed Faraz Zaidi

Ahmed Faraz Zaidi

Gurgaon

Summary

  • Strategic Product Manager with 10+ years of experience in Sales, Marketing, and Product Management in the construction tools industry.
  • Currently leading the Light Duty Tools (LDT) business at Hilti India, driving profitability, market positioning, and long-term business growth.
  • Proven ability to build and execute customer-centric strategies, enabling year-on-year revenue growth.
  • Strong background in portfolio management, market analysis, and turning customer insights into innovative product solutions.
  • Experienced in leading cross-functional teams including Sales, R&D, Supply Chain, and Marketing.
  • Skilled in data-driven decision making, using analytics to guide strategic initiatives and commercial success.
  • Recognized with Top Sales Club Awards (2019, 2020, 2023) for exceptional sales performance and team leadership.
  • Adept at solution selling, stakeholder management, and delivering measurable business impact.

Overview

12
12
years of professional experience

Work History

Product Manager

Hilti India Pvt. Ltd.
10.2024 - Current

βœ… Product Leadership & Growth Delivery – Spearheading the LDT (Light Duty Tools) business at Hilti India with a 45%+ YoY growth, driven by strategic portfolio focus, innovation, and market alignment.

βœ… Cordless Market Transformation – Led the shift towards cordless solutions in the Indian market, achieving 40%+ growth YoY by executing focused β€œmust-win” strategies and aligning tightly with market reach teams.

βœ… Customer-Centric Innovation – Conducted deep-dive market studies to identify key trades, applications, customer pain points, and whitespace opportunities, enabling successful expansion of products on the cordless platform.

βœ… Strategic & Commercial Excellence – Improved product pricing and margin strategies significantly, achieving highest-ever profitability for the LDT portfolio and laying a strong foundation for sustainable investment and growth.

βœ… Cross-Functional Execution – Successfully collaborated with Sales, R&D, Supply Chain, and Marketing to ensure seamless roadmap delivery, market readiness, and execution excellence.

βœ… Data-Driven Decision Making – Leveraging tools like Salesforce, SAP, and business intelligence reports to make fact-based decisions that unlock revenue opportunities and optimize product performance.

βœ… Effective Communication & Enablement – Delivered impactful product pitches, internal trainings, and customer-facing presentations to drive product adoption, awareness, and value articulation.

Area Sales Manager/Regional Manager

Hilti India
07.2021 - 09.2024

πŸ† Top Sales Club Award – 2023 (Ranked #1 in India)

  • πŸš€ Delivered 35%+ YoY business growth in the Hyderabad area, enabling expansion through new headcount investments and increasing organizational focus on the region.
  • πŸ’Ό Doubled revenue from key accounts by driving strategic solution selling with Fleet Management & Software Services, improving customer productivity and loyalty.
  • 🧭 Developed and executed data-backed business plans, consistently achieving and exceeding short- and mid-term sales, contribution, and profitability targets.
  • πŸ‘₯ Led a high-performing, diverse sales team with a balanced 50:50 gender ratio, promoting inclusion while delivering top-tier business results.
  • 🌱 40% of team members promoted to higher roles, thanks to focused coaching using Hilti’s Situational Leadership model, while maintaining a culture of care, trust, and peak performance.
  • 🎯 Empowered the team with solution-based selling, technical demo capabilities, and customer engagement strategies, enhancing execution confidence and closing rates.

Sr. Technical Account Manager

Hilti India Pvt. Ltd.
01.2019 - 06.2021
  • Driving customer engagement and strategic account development of key customers by understanding their major challenges. Growing more than 50% annually and maintaining lowest DSO of 20 days.
  • Handling Large and complex projects - US Consulate, Google campus, Microsoft Expansion, Amazon Campus by bringing maximum share of wallet of 2 crore and more.

Technical Account Manager

Hilti India Pvt. Ltd.
01.2017 - 12.2018
  • Handling of major industries like BHEL, Bharat Oman Refinery, Andritz Hydro, Procter and Gamble, Trident, Vardhman and providing them solutions as per Hilti portfolio

Technical Application Engineer

Hilti India Pvt. Ltd.
12.2015 - 12.2016

Providing best in class customer service for cement plants customers in remote areas. Ensuring customer complaint are resolved timely.

Business Development Manager

Ceasefire Industries Ltd.
09.2013 - 12.2014

Business development in Bhopal area for premium class customer requiring best in class fire safety at their premises.

Education

Bachelor's in Mechanical Engineering - Mechanical Engineering

Uttar Pradesh Technical University
Ghaziabad
07.2013

Intermediate -

Arwachin Bharti Bhawan Sr. Sec. School
Delhi, India
03.2008

High School - 10th -

St. Mary's Christian School
Ghaziabad
04.2006

Skills

  • Quick Learner Detail-Oriented Active Listener

Personal Information

  • Place of Birth: Uttar Pradesh
  • Date of Birth: 04/03/90
  • Nationality: Indian

Awards

  • Area Sales Manager (Team Leader), Hilti India
    πŸ† Top Sales Club Award – 2023 (Building Construction Trade)
    Hyderabad, Telangana, India
  • Senior Technical Account Manager, Hilti India
    πŸ† Top Sales Club Award – 2019 & 2020
    Hyderabad, Telangana

Hobbies and Interests

  • Travelling - Completed India
  • Cooking - Hyderabadi and Awadhi Biryani expert.

Timeline

Product Manager

Hilti India Pvt. Ltd.
10.2024 - Current

Area Sales Manager/Regional Manager

Hilti India
07.2021 - 09.2024

Sr. Technical Account Manager

Hilti India Pvt. Ltd.
01.2019 - 06.2021

Technical Account Manager

Hilti India Pvt. Ltd.
01.2017 - 12.2018

Technical Application Engineer

Hilti India Pvt. Ltd.
12.2015 - 12.2016

Business Development Manager

Ceasefire Industries Ltd.
09.2013 - 12.2014

Bachelor's in Mechanical Engineering - Mechanical Engineering

Uttar Pradesh Technical University

Intermediate -

Arwachin Bharti Bhawan Sr. Sec. School

High School - 10th -

St. Mary's Christian School
Ahmed Faraz Zaidi