Aiman Fathima
Process Executive
Bangalore
Summary
To be a part of an organization which uses my skills and expertise in its process of Growth, Challenges and changes. While giving me Ample opportunity to learn and enrich my competencies, so as to make meaningful and substantial contribution.
Overview
2
2
years of professional experience
1
1
Certification
3
3
Languages
Work History
Process Executive
Cognizant Technologies Solutions
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Associate
Teleperformance India
09.2023 - 05.2024
- Assist 100+ customers per day, providing successful solutions in a polite manner using active listening skills to ensure customer retention.
- Answer calls by utilizing the company's call management system and other software.
- Maintain strong company product and service knowledge to better assist customer with concerns, questions and general information.
- Achievements/Tasks
Education
Bachelors of Computer Application -
GRV business management academy
01.2023
PUC-Commerce(CEBA) - undefined
GRV PU college
12.2020
SSLC - undefined
Iqra High School
03.2018
Skills
- Microsoft: Word, Excel, PowerPoint
- Programming language: C, C, Java
- Web Framework: HTML
Certification
Future skill program from TNS India Foundation
Interests
Sports, travel, Learning new technical concepts, Listening to music, Nature
STRENGTHS
- Positive attitude with strength and determination.
- Hardworking with self confidence.
- Good communication with interpersonal skill.
- Ability to solve problems quickly.
- Leadership quality.
Timeline
Process Executive
Cognizant Technologies Solutions
07.2024 - Current
Associate
Teleperformance India
09.2023 - 05.2024
PUC-Commerce(CEBA) - undefined
GRV PU college
SSLC - undefined
Iqra High School
Bachelors of Computer Application -
GRV business management academy