Sunitha Jodu

• This job entails, requiring watching, reading, hearing of contents which are graphic, violent, sexual, or egregious nature, and take appropriate actions on the video based on the defined policies and attend meetings with clients to understand the policies and the impact of violation on end users. Seeking candidates who are psychologically resilient who are willing to be the Guardians of the Internet.

PRIMARY RESPONSIBILITIES

• Review content of a graphic, violent, sexual, or egregious nature such as Adult, Sexual, Abusive, Hate, Derogatory, Illegal Acts, Violence, Death, and Tragedy and take appropriate action

• Business Development:
• - Identify new business opportunities and potential clients
• - Build and maintain strong relationships with existing clients
• - Develop and execute strategic plans to meet business development goals
• - Conduct market research to identify trends, potential clients, and industry developments
• Market Research:
• - Research and analyze market trends, competitors, and industry benchmarks
• - Provide insights and recommendations based on market research findings
• Back Office Operations:
• - Manage and streamline various back-office functions to ensure operational efficiency
• - Support finance, accounting, insurance, and tax service-related activities
• - Collaborate with cross-functional teams to ensure smooth operations
• - Utilize strong analytical skills to identify areas for process improvement and implement solutions
• Communication Skills:
• - Effectively communicate with clients, colleagues, and stakeholders
• - Prepare and deliver presentations as needed
• - Write reports, emails, and documentation with clarity and professionalism
• Customer Support Activities:
• - Provide exceptional customer support and address client inquiries and concerns
• - Work closely with the customer support team to resolve issues efficiently
• Email Marketing:
• - Create and manage email marketing campaigns to engage clients and prospects
• - Analyze campaign performance and make data-driven improvements
• Claims Process:
• - Handle claims processing and assist clients with insurance-related claims
• - Ensure the accuracy and timeliness of claims submissions
• BPS (Business Process Services):
• - Implement business process services to improve operational efficiency