Summary
Overview
Work History
Education
Skills
Languages
Internship
Personal Information
Timeline
Generic

Sunitha Jodu

Bangalore

Summary

Experienced content moderator with a strong background in reviewing and analyzing sensitive content in line with policy guidelines. Proficient in identifying graphic and offensive material, with a deep understanding of current affairs and cultural nuances. Skilled in using Google tools, managing time efficiently, and working collaboratively in a fast-paced environment. Committed to maintaining high standards of accuracy and ensuring a safe online experience for users.

Overview

2
2
years of professional experience

Work History

Process Executive

Genpact
01.2024 - Current
  • This job entails, requiring watching, reading, hearing of contents which are graphic, violent, sexual, or egregious nature, and take appropriate actions on the video based on the defined policies and attend meetings with clients to understand the policies and the impact of violation on end users. Seeking candidates who are psychologically resilient who are willing to be the Guardians of the Internet.

PRIMARY RESPONSIBILITIES

  • Review content of a graphic, violent, sexual, or egregious nature such as Adult, Sexual, Abusive, Hate, Derogatory, Illegal Acts, Violence, Death, and Tragedy and take appropriate action

Technology Process Executive

Silicon India Pvt Limited
12.2022 - 10.2023
  • Business Development:
  • - Identify new business opportunities and potential clients
  • - Build and maintain strong relationships with existing clients
  • - Develop and execute strategic plans to meet business development goals
  • - Conduct market research to identify trends, potential clients, and industry developments
  • Market Research:
  • - Research and analyze market trends, competitors, and industry benchmarks
  • - Provide insights and recommendations based on market research findings
  • Back Office Operations:
  • - Manage and streamline various back-office functions to ensure operational efficiency
  • - Support finance, accounting, insurance, and tax service-related activities
  • - Collaborate with cross-functional teams to ensure smooth operations
  • - Utilize strong analytical skills to identify areas for process improvement and implement solutions
  • Communication Skills:
  • - Effectively communicate with clients, colleagues, and stakeholders
  • - Prepare and deliver presentations as needed
  • - Write reports, emails, and documentation with clarity and professionalism
  • Customer Support Activities:
  • - Provide exceptional customer support and address client inquiries and concerns
  • - Work closely with the customer support team to resolve issues efficiently
  • Email Marketing:
  • - Create and manage email marketing campaigns to engage clients and prospects
  • - Analyze campaign performance and make data-driven improvements
  • Claims Process:
  • - Handle claims processing and assist clients with insurance-related claims
  • - Ensure the accuracy and timeliness of claims submissions
  • BPS (Business Process Services):
  • - Implement business process services to improve operational efficiency

Education

Bachelors - Commerce

St Annes Degree College For Women
10.2022

Pre university course -

Sri Cauvery Management College
Bengaluru, India
07.2019

SSLC -

Domlur High School
06.2017

Skills

  • Back Office Operations
  • Knowledge in Finance, Banking, Business Services, Accounting, Insurance, and Tax Services
  • BPS
  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Strong Analytical Skills
  • Customer Support Activities
  • Email Marketing
  • Claims Process
  • Analytical and Logical Reasoning
  • Multilingual Proficiency(Telugu,English and Kannada)
  • Knowledge of Online Advertisements and Google Tools
  • Time Management and Problem-Solving
  • Content Moderation Experience

Languages

English
Kannada
Telugu
Tamil

Internship

Summer Internship over 6 months on Digital Marketing, ILP Overseas (International Learning Planners)

Personal Information

  • Date of Birth: 12/12/2000
  • Nationality: Indian

Timeline

Process Executive

Genpact
01.2024 - Current

Technology Process Executive

Silicon India Pvt Limited
12.2022 - 10.2023

Bachelors - Commerce

St Annes Degree College For Women

Pre university course -

Sri Cauvery Management College

SSLC -

Domlur High School
Sunitha Jodu