Summary
Overview
Work History
Education
Skills
Prior experience summary
Languages
Timeline
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Aisha Singh

Aisha Singh

New Delhi

Summary

Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution.

Overview

1
1
year of professional experience

Work History

Service Advisor

British Airways, Call BA
08.2023 - 06.2024
  • Experienced in customer service for the flight tickets booked including meals, seats, schedule change
  • Exposure to find suitable flights for passenger and make a new reservation for them and even offer upgrades if available at economical prices
  • Understanding of when to pitch for upselling ancillaries like extra Baggage and cabin upgrades
  • Dealt with Gold and premium members in account servicing and tickets booking through the avios reward points that they earn.

Education

BA Programme (English) -

SOL

Class XII (CBSE) -

Kerala School, RK Puram, New Delhi

Class X (CBSE) -

Ganga International School, New Delhi

Skills

  • Leadership quality
  • Communication
  • Research
  • Adaptability
  • Time management

Prior experience summary

Service Advisor, British Airways, Call BA, 08/2023, 06/2024, Experienced in customer service for the flight tickets booked including meals, seats, schedule change. Exposure to find suitable flights for passenger and make a new reservation for them and even offer upgrades if available at economical prices. 

Languages

  • English
  • Hindi

Timeline

Service Advisor

British Airways, Call BA
08.2023 - 06.2024

BA Programme (English) -

SOL

Class XII (CBSE) -

Kerala School, RK Puram, New Delhi

Class X (CBSE) -

Ganga International School, New Delhi

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Aisha Singh