Summary
Overview
Work History
Education
Skills
strengths?
Timeline
Generic

Vipul Kumar

Gurgaon

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Customer Support Advisor

Customer Support Advisor

Prv Powersolutions PVT LTD.
01.2020 - 05.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Education

B.TECH - CIVIL ENGINEERING

NEELKANTH INSTITUTE OF ENGINEERING AND TECHNOLOGY
MODIPURAM,MEERUT
10.2019

HIGHSCHOOL - SCIENCE

A.S.A.S.V.M
ROORKEE
05.2013

Skills

  • Microsoft Excel
  • Business Development Understanding
  • Excellent communication skills
  • Customer Satisfaction
  • quick learner
  • leadership quality
  • team player
  • disciplined and organised

strengths?

my strengths are

i am a quick leaner

i have leadership qualities

i am energetic ,enthusiastic,focused to my goals.

i am confident and positive .

Timeline

Customer Support Advisor

Prv Powersolutions PVT LTD.
01.2020 - 05.2023

Customer Support Advisor

B.TECH - CIVIL ENGINEERING

NEELKANTH INSTITUTE OF ENGINEERING AND TECHNOLOGY

HIGHSCHOOL - SCIENCE

A.S.A.S.V.M

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Vipul Kumar