Dynamic professional with comprehensive experience in project management and public policy, currently at Grant Thornton Bharat. Achieved notable success in enhancing digital health applications, contributing to marked improvements in portal rankings. Proficient in stakeholder engagement and data analysis.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager, DigiGov
GRANT THORNTON BHARAT
Mumbai
09.2024 - Current
Currently engaged with the Public Health Department (Commissionerate of Health Services), Maharashtra, focused on enhancing the Department's digital health applications. Involved in identifying operational gaps and proposing solutions to improve efficiency and effectiveness. Independently leading and managing the assessment, improvement & optimization of key digital platforms, including:
E-Aushadhi, Maharashtra (Online Drug Supply Chain Management System): Comprehensive assessment and identification of all technical issues/gaps in the portal and operational challenges by engaging with key stakeholders including Headquarters, MMGPA, DHOs, Civil Surgeons of all Districts of Maharashtra, Pharmacists, CDAC through consultations & meetings along with & verification of the fixes by CDAC (Centre for Development for Advanced Computing). Developed evidence-based reports and compliance trackers, highlighting systemic inefficiencies, financial risks, and extended quarantine periods of medicines among other key issues. Provided actionable recommendations for improvement. Drafting comprehensive guidelines for users and stakeholders to streamline inventory management, enhance drug distribution, and strengthen monitoring and tracking mechanisms, reducing losses and improving supply chain efficiency. Involved in integrating best practices from other states (Rajasthan) and enhance Maharashtra's ranking on the DVDMS Central Dashboard.
Achievements: Received appreciation from the current Principal Secretary 2, Public Health Department (Health & Family Welfare), Government of Maharashtra and Joint Director (Procurement) for detailed assessment. Rank of e-Aushadhi portal for Maharashtra on the DVDMS Central Dashboard improved from Rank 14 to Rank 4.
RTNHM 102 Ambulance Monitoring and Tracking Portal (under Janani Sishu Suraksha Karyakram - JSSK): Led comprehensive assessment of the portal to identify gaps in data capture, real-time tracking, monitoring and reporting functionalities. Developed evidence-based reports and compliance trackers, highlighting systemic inefficiencies. Engagement with stakeholders, suggesting actionable solutions, and recommending enhancements for better functionality, strengthen oversight and improved decision making by Department for better maternal and child health outcomes.
102 Ambulance Booking Mobile App (to be launched in Maharashtra) - Involved in the pilot implementation in Thane district, supporting evaluation and refinement of the app's functionality, training of stakeholders and IEC. Identify issues and recommend improvements for seamless user experience & to ensure app readiness for soft launch.
Procurement- Assessment of tenders issued by PHD (in last one year) for compliance with CVC guidelines, assisted Department in draft of RFP, Work Orders, Service Agreement, involved in bid evaluation process.
Preparation of Monthly Progress Report of entire team for the Department (Client).
Intern
QUALITY COUNCIL OF INDIA (NABET)
Delhi
06.2023 - 08.2023
Worked majorly on Social Audit conducted by QCI(NABET) to 'Assess the functioning & effectiveness of Special Cells ('Violence Free Homes- A Woman's Right' Project collaboratively established by National Commission for Women & TISS (Tata Institute of Social Sciences) in 8 States/UTs), which provides psycho-socio-legal services to women facing violence. It involved extensive research, development, and refining of questionnaires and communication scripts for domestic violence survivors, social workers, and enquiry officers linked with the special cells, for conducting surveys. Involved in the digitization of data, analyzing and report writing.
Also, worked on the development of a draft report 'Study on the impact of Covid-19 on education of Children with special focus on Girls and CWSN (Children with Special Needs)'. It encompassed thorough survey analysis, data analysis, research, recommendation formulation, meticulous editing, and report writing,
Project Manager
WIPRO LIMITED
04.2021 - 10.2021
Worked as Project Manager for a 24/7 support team of 12 to 14 members distributed across various geographies.
Experience in handling onshore-offshore team models (single point of contact for the client's technical/management team, handling project management issues, and customer front-ending).
Responsible for on-time execution of escalation-free technical deliveries, SLA adherence, and publishing of project metrics/statistical data to client/senior management.
Responsible for governance, resource management, recognition/visibility of the team, resource/work allocation, coordination, monitoring, and tracking of the onshore-offshore team, and reporting to senior management and the client.
Team lead
SYSCOM SOFTECH
06.2018 - 03.2021
Was involved in managing teams in diversified technologies, coordination, and reporting to client stakeholders and senior management.
System Analyst
SANGUINE TECHNOLOGIES
02.2014 - 05.2018
Worked as Team Lead for the Java team for coordination with various teams internally and with the client.
Software Engineer
HCL TECHNOLOGIES LTD.
05.2012 - 01.2014
Worked on various Java projects, for complex customers, project engineering, issue analysis, resolution, coding, bug fixing, unit testing, all peer testing, & sanity and was recognized for the hard work of both internal & external stakeholders.
Software Engineer
INFOSYS
11.2011 - 04.2012
Completed 6 months of training from the Mysore Infosys campus in the Java Domain.
Education
Masters - Public Policy, Business & Government & Economics for Development