Has experience in customer relationship Management,Business Development,Recruitment,Accounts & Sales Support function and procurement and corporate communication activities .
Possesses strong interpersonal and communication skills together with the ability to discharge multiple responsibilities efficiently results in the achievement of company.
Enthusiastic and adaptable, high level work ethic and excellent multitasking abilities .
Overview
13
13
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Customer Relationship Manager
Nibav Lifts India Pvt Ltd
Chennai
11.2022 - 05.2023
Building and maintaining relationship with clients and key personal
Contact clients via calls, emails or meetings to ensure they are satisfied with purchased products/services.
Conducting business reviews to ensure clients are satisfied with their products and services.
Alerting the sales team regarding opportunities for further sales within clients
Escalating and resolving areas of concern as raised by clients.
Liaising with internal departments to ensure client needs are fulfilled effectively.
Follow up on customers to ensure they are satisfied with product/service received .
Senior Executive
Days Group Of Companies
Chennai
02.2022 - 06.2022
Working as a Recruiter,Sourcing ,Screening.
Creatively sourcing diverse, high caliber candidates by maximizing internet resources ,Cold calling, Social media, Referrals and Networking .
Managing the presentation,Selection,Offer ,Negotiation, closing in the full cycle of recruitment
Attracting new clients by innovating and overseeing the sales process for the business
Working with senior team members to identify and manage company risks that might prevent growth Preparing and delivering pitches and presentations to potential new clients.
Handling the B2 C customers based on targets.
Sales Co-ordinator
Asianet Communications Ltd (Star Group),
Delhi,Chennai
08.2012 - 04.2015
Interacting with advertising agencies and outstanding payment follow up.
Regular follow up with agencies towards aired advertisements.
Verifying the monthly bills received from head office towards advertisements aired on channels and to make necessary arrangements for providing the bills to agencies. Online submission of DAVP Bills.
Updating entries in SAP regarding the payment received through RTGS/NEFT and normal payments also.
After the receipt of release order from senior manager, booking the same in On Air Software for both Asianet Movies and Vijay TV.
Helping to design and write up advertising and promotional material.
Follow up with clients regarding enquiry. Keeping client records up to date and accurate.Closing deals with clients.
Reporting regularly to senior manager on progress or problems.
Activate sponsorship's as per the necessity of the clients of Vijay TV.
Assistant Executive
M/s KEI Industries Ltd
New Delhi
05.2010 - 01.2012
Interacting with vendors regarding product procurement and assisting in price negotiations.
Generating purchase orders based on Letter of Intent received for various projects to shortlisted vendors.
Assisting in developing new suppliers and negotiating contract agreements.
Close co-ordination with sales department and assisting in assessment of product demand.
Liaise with various advertising agencies regarding various product promotional activities.
Assisting Corporate Communication head in planning and implementation of routine advertising campaign through hoardings, magazines and journals and trade fairs.
Managing stock of advertising materials, product catalogue and coordinating with other regional offices regarding successful implementation of the various advertising campaigns.
Education
MBA - Human Resources Management
Bharatiyar University
Coimbatore
03.2017 - 03.2019
Bachelor of Arts - B.Com (Advertising & Sales Promotion)
Kurushetra University
Haryana
03.2006 - 03.2009
Skills
Customer Relationship Management
undefined
Software
On Air, TAM
SAP
MS Word, MS Excel, MS Power Point
WIndows 10, Windows XP, Windows 7, Windows Server
Additional Information
Personal Details :
Date of Birth : 1st September 1988
Marital Status : Married
Nationality : Indian
Timeline
Customer Relationship Manager
Nibav Lifts India Pvt Ltd
11.2022 - 05.2023
Senior Executive
Days Group Of Companies
02.2022 - 06.2022
MBA - Human Resources Management
Bharatiyar University
03.2017 - 03.2019
Sales Co-ordinator
Asianet Communications Ltd (Star Group),
08.2012 - 04.2015
Assistant Executive
M/s KEI Industries Ltd
05.2010 - 01.2012
Bachelor of Arts - B.Com (Advertising & Sales Promotion)
Kurushetra University
03.2006 - 03.2009
Similar Profiles
AKARI ANJAIAHAKARI ANJAIAH
Business Development Manager at Nibav Lifts Pvt LtdBusiness Development Manager at Nibav Lifts Pvt Ltd