Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aishwarya Dhende

Bengaluru

Summary

Results-oriented healthcare and commercial analytics professional with 3.5+ years of experience and proven leadership abilities. Dedicated to enhancing expertise in Salesforce effectiveness to drive organizational growth and alignment with company objectives

Overview

4
4
years of professional experience

Work History

Assistant Manager

Genpact
Bengaluru
07.2022 - Current
  • Led team of 7 to perform end-to-end processing of Sales reports for a Top Pharmaceutical company -
  • Worked closely with senior leadership to drive innovation within function through implementation of ideas that lead to efficiency/cost savings and change management
  • Optimization of the Salesforce dashboards using Tableau Reporting to reduce 70% render time annually, resulting in
  • 50% increase dashboard User adoption
  • Alteryx workflow processing time reduced by 98%, after the process improvement
  • Monthly Incentives Compensation process improved using Alteryx and Aurochs
  • Supervised team members, delegated tasks using JIRA and follow ups with team members for status updates and ensure project collateral is up-to-date for the work of the entire team
  • Frequent communication with on-shore managers/clients on commercial analytics activities – Territory Performance for sales reps, Sample Effectiveness, Call Coverage, Incentive compensation and QBR
  • Responsible for final validations before sending out the deliverables - Quality Checks performed on the data with the help of Athena and MS-Excel to deliver with 100% Accuracy
  • Drive meticulous implementation of team goals and metrics
  • Groom and develop talent, succession planning and mentoring associates for higher responsibilities

Business Operations Associate

ZS Associates
Pune
08.2020 - 07.2022
  • Managed sales planning and operations activities of a Top 3 Fortune 50 US Pharma client for a portfolio worth $70M
  • Developed go-to-market strategy for multimillion-dollar medical product launch
  • Involved in tasks ranging from designing payout calculation system to delivery of performance summary reports
  • Incentive compensation scorecards capturing multiple product portfolio for a workforce of 3000
  • Built automated tools (VBA, RPA & TSQL) to reduce turnaround time of operational activities
  • Analyzed critical business requests of the client for insights focusing on market share change, performance analysis of certain drugs, goal attainment trends, payout analysis
  • Re-modeled and implemented SQL workflows using in-house tools (Javelin, JSCR) to automate payout calculation that reduced execution time of IC Administration system by 80% and reduction in cycle time from 8 days to 2 days

Education

B.Tech, Civil Engineering -

National Institute of Technology - Karnataka
07.2020

Skills

  • Incentive Compensation - Javelin, Aurochs, Alteryx
  • Salesforce Effectiveness
  • Business Analytics and Development
  • Tableau, TSQL, SQL, Athena
  • Data Analysis and Reporting
  • Strategy and Planning
  • Project Management - JIRA
  • MS Excel
  • Problem solving
  • Quality Check and Analysis
  • Strong communication and Leadership qualities

Timeline

Assistant Manager

Genpact
07.2022 - Current

Business Operations Associate

ZS Associates
08.2020 - 07.2022

B.Tech, Civil Engineering -

National Institute of Technology - Karnataka

Similar Profiles

CREATE PROFILE
Aishwarya Dhende