Aishwarya Joshi
Indore
Summary
Enthusiastic and eager to contribute to team success through blend of smart and hardwork , attention to
detail and excellent organizational skills. Motivated to learn and grow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager, Customer Exp and Quality
Adani Airport Holding Ltd
12.2022 - Current
- Collaborate with stakeholders to understand business needs and translate them into technical specifications and data models
- Identify business areas or gaps whereby data solutions can potentially generate improvements to organizational outcomes
- Mine data and conduct analysis using a variety of analytical methodologies to identify trends, correlations and patterns
- Design and develop Power Bi solutions that meet business requirements and enable data- driven decision making
- Develop interactive reports and dashboards and scorecards using Power BI to provide actionable insights to stakeholders
- Collaborate with functional and technical teams to understand and gather requirements to design and develop modifications and extensions to D365 Microsoft Dynamics
- Conduct User Acceptance Testing to ensure configurations and developments meets business requirements
- Train business users on developed Microsoft tools
Assistant Operations Manager- Sales
Think and Learn Pvt ltd
08.2021 - 12.2022
- Partner with Sales and Marketing department to refine lead qualifications and usage optimization process , analyze and report lead performance
- Support sales owner team in complete sales cycle.
- Track and analyze key metrics including lead generation and optimization with help of business tool like Power BI , Excel.
- Tracking sales funnel and deliver regular insight to business , define and deliver techniques to improve funnel performance for sales management.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast requirements
Senior Operations Associate
Think and Learn Pvt ltd
07.2019 - 06.2021
- Proactively managed client correspondence and recorded all tracking and communications.
- Conducted forecasting using analytical tool to determine possible changes and client interface issues
- Recruited and developed 5 employees for sales operations department.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Counseled committees and department heads regarding compliance risks and standards with trends.
- Managed quality programs to reduce overdue compliance activities.
Operations Associate
Think and Learn Pvt Ltd
07.2018 - 11.2019
- Streamlined office operations by computerizing activities, managing customer communications, tracking records and documents
- Used consultative sales approach to listen carefully to client needs and recommend desired products and services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Higher Secondary -
Queens College
IndoreBachelor of Technology - Electronics and Communication Engineering
Manipal University
Jaipur05.2018
Skills
- Power BI: Reports , Dashboards, DAX
- SQL , Advance MS Excel, Macros
- CRM software : D365 MS Service and Insights , Salesforce, Leadsqaured
- Training Business Users
- Recruitment and Hiring
- Lead/Client Prospecting
- Problem Solving
- Strategic Planning
- Team Work
- Leadership
Certification
Robozz Lab MATLAB Image Processing and interfacing MATLAB Hardware with Software
Advance MS Excel -Udemy
Timeline
Assistant Manager, Customer Exp and Quality
Adani Airport Holding Ltd
12.2022 - Current
Assistant Operations Manager- Sales
Think and Learn Pvt ltd
08.2021 - 12.2022
Senior Operations Associate
Think and Learn Pvt ltd
07.2019 - 06.2021
Operations Associate
Think and Learn Pvt Ltd
07.2018 - 11.2019
Higher Secondary -
Queens College
Bachelor of Technology - Electronics and Communication Engineering
Manipal University
Similar Profiles
Niraj KumarNiraj Kumar
Lead – Administration at Ahmedabad International Airport Ltd (Adani Airport Holding Pvt Ltd)Lead – Administration at Ahmedabad International Airport Ltd (Adani Airport Holding Pvt Ltd)
Mahesh Kumar RamawatMahesh Kumar Ramawat
Lead-Project Planning & Controls, CPO Office at Adani Airport Holding LtdLead-Project Planning & Controls, CPO Office at Adani Airport Holding Ltd
Raghavendra MujumdarRaghavendra Mujumdar
Manager (MEP) at Adani Airport holding LtdManager (MEP) at Adani Airport holding Ltd
Reetika MeenaReetika Meena
Project Design coordinator / Architect at Adani Airport Holding Ltd. (Quess Corp)Project Design coordinator / Architect at Adani Airport Holding Ltd. (Quess Corp)
Pranshu SoniPranshu Soni
Application Development Analyst at Accenture Solutions Pvt. Ltd.Application Development Analyst at Accenture Solutions Pvt. Ltd.