Experienced Salesforce QA Tester with 5 years of dedicated experience in delivering bug-free Salesforce implementations through comprehensive testing and collaboration.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Salesforce Quality Analyst
SiteMinder
06.2025 - Current
Collaborate with Stakeholders to understand requirements and acceptance criteria for Lightning cloud Features.
Collaborate with development team on defect resolution.
Define test strategies, Create detailed test cases and maintain traceability matrices.
Identify, log, and track defects in JIRA.
Consultant
Deloitte
02.2024 - 05.2025
Conduct testing activities such as functional testing, regression testing, integration testing, system integration Testing to ensure the quality of Salesforce implementations.
Collaborate with stakeholders to understand requirements, create test plans, and define test cases for Salesforce applications.
Plan and execute testing activities for Salesforce CRM analytics assets and Salesforce Applications
Execute tests manually to uncover defects and ensure the product adheres to specifications.
Log defects with detailed information using tools like JIRA, or similar platforms.
Work closely with the Salesforce team on application support, communication, testing, analysis, and implementation activities.
Maintain and update test cases, scenarios, and scripts.
Provide detailed test reports, including coverage and identified issues.
Conduct regression testing and deliver detailed bug reports and test result summaries with reproducible test steps and relevant screenshots.
Salesforce Tester
Tech Mahindra
10.2021 - 02.2024
Involved in requirement walkthrough process
Provide QA task estimate, Documented test cases in Excel and upload in Jira
Work closely with the Salesforce Lightning team on application support, communication, testing, analysis, and implementation activities.
Retesting on fixed Bugs and perform Retesting
Perform different Types of testing like Positive Testing, Negative Testing, Regression testing
Involved in Sanity testing in Production instance
Perform testing on features and functionalities in Salesforce Service Cloud, Sales Cloud, and Experience Cloud
Salesforce Associate
ALTUDO
03.2021 - 09.2021
Experience in Agile & Scrum methodologies
Sales Cloud - Systems' Documentations for a very large US based business enterprise
Preparing test cases based on functional specification documents to satisfy the new business requirement
Involved in customer communication through email and call
Project Trainee
Persistent Systems
12.2019 - 12.2020
Create and manage custom objects, fields, validation rules and approval processes for Salesforce Lightning Application
Experience in User Management, Reports & Dashboard Creation
Experience working with custom Tabs, custom reports, Test class report folder reports and Dashboard
Experience in managing deployments through Change Sets, Workbench, ANT etc