Aishwarya Maripalli

HSBC

From : March 2024 – Till Date

Job Role : Senior KYC Case Manager

Job Profile:

• Performed periodic file reviews ensuring activities are reviewed in a holistic manner across the spectrum of products and services
• Perform comprehensive CDD assessments on new customers to verify their Identities, assess risk levels, and ensure compliance with AML/KYC regulations
• Update KYC profiles in accordance with the HSBC Global Standards, which includes completion of CDD (Customer Due Diligence), undertaking due diligence and obtaining documents as required from the client / Relationship Manager (RM)
• Collected and examined financial statements and documents to assist in identifying unusual transaction patterns.
• Implemented and Maintained appropriate KYC and enhanced Due Diligence compliance standards.
• Ensured CDD is properly performed by the LOBs and EDD is applied in cases to mitigate AML
• Performed Enhanced Due Diligence (EDD) reviews for high-risk customers, identifying account purposes and confirming sources of wealth
• Monitor client accounts for potential matches to sanctioned lists, escalating any risks as appropriate.
• Conducted thorough reviews of Low , Medium and High risk accounts to ensure compliance with KYC policies
• Continuously monitor customer transactions for suspicious activities, analyse Trends, and promptly report findings to relevant authorities
• Performing exit inhibit activity on those profile which fall under CSEM (Client Selection ExitManagement)
• Performing Re-trigger activity on customer request to conduct KYC Review befoe their accounts are closed sending letters to the customers whenever required.

• To ensure AML activities are performed timely and issues are addressed appropriately, timely and escalated as required
• To Perform customer Due diligence, Summarize Findings for business review
• Leading and coordinating the Periodic reviews of Low, Medium and High-risk members
• Screening of member for PEP/ sanction & adverse media review
• Reviewing and verifying member data and documentation as part of the company’s CDD and EDD processes
• Liaising with internal compliance personnel on the shaping and application of AML policy
• Identifying areas of improvement that improve efficiency and member experience
• Communicating with applicants via email (non-call center environment)
• Interrogate internal & External systems to gather information to validate Know Your Customer (KYC) details
• To Ensure customer records are accurately maintained and are up to date within defined SLA’s
• Checking Transactions in Looker to know whether the Transactions are in line with Nature of Business or are there any suspicious transactions
• Take complete ownership of any profile/tasks that have been assigned until stage of completion
• Preparing client-specific KYC related analysis and complete on-boarding due diligence where required
• Managing other tasks and Remediation Activities as assigned
• Working on being the first line of defence in our battle against financial crime

• Set up of wage attachments (garnishments, child support, tax levies)
• Basic knowledge of payroll principles, wage and hour law, payroll taxes, and wage attachments
• Process all wage assignments & garnishments per state and federal law
• Ensures that pay practices are in compliance with the Fair Labor Standards Act and other applicable wage & hour regulations
• Processing of EIWO sheets for Child Support orders
• Identifying, Verifying & Looping of correct employee, and processing the garnishment orders
• Assigning of Non garnishment orders to the appropriate queue
• Verification of Employee with SSN, Name and Address
• Sending the Manual Answers to Court, Plaintiff and Attorney

• Working profile with Commercial Banking Clients (CMB)
• Update KYC profiles in accordance with the HSBC Global Standards, which includes completion of CDD (Customer Due Diligence), undertaking due diligence and obtaining documents as required from the client / Relationship Manager (RM)
• Ensuring AML regulations and HSBC policies and procedures are fully implemented which are in lines with Global Standards
• Perform KYC for different entity types
• Perform Periodic KYC reviews on risk-based schedule
• Perform transaction monitoring for all the customer accounts and their related products
• Reviewing client’s latest information in KYC and updating details in BMM
• Perform research via internal and external sources, gather and analyse documentation in accordance with regulatory KYC requirements
• Perform screening review hits to determine course of action and refer to Compliance & the business as required
• In case of News found by using the facts and KYC with us, try to discount by using our policies and procedures, Failure to discount, need to escalate to the business area (Financial Crime Compliance)
• Once done with Review need to complete the sanity check which is Minimum review and analysing transnational activity for suspicious/unusual patterns of activity utilizing various internal systems, reports, and external data sources
• Conclude whether further investigation is warranted based on a reasonable assessment of information obtained
• Ensure KYC escalation policies are followed, and issues are escalated to KYC Management as applicable
• Follow appropriate escalation matrix and proactively highlight questionable profiles based on logical reasoning against text-book approach towards procedures
• Keep current understanding of systems, policies, procedures and US regulations
• Provide a supporting role to onshore business partners
• Assist in reviewing alerts and Provide support on all AML and KYC monitoring functions performed by Global CDD
• In addition to the above, I do run Spyworks report at EOD and few other assigned tasks

• Responsible for New hire access and associate termination in conjunction with the HRIS
• Benefit Deductions
• Provide cross training to the new associates
• Responding to the Internal Auditors and resolving the Payroll Representative queries
• Complete ownership of audits throughout process
• Addressing the queries and concerns of employees and making them reach to the concerned persons
• Worked on garnishment case creation for the pay assist team
• Worked on Rsvp reports through My Total source tool
• Worked on Mercer file on every month end
• Worked on Dashboard in the excel sheet
• Processing & Auditing for the Wage garnishments team on payrolls & cases