AISHWARYA PODDAR
Bangalore
Summary
Dynamic Product Manager with a proven track record at Xactly Technologies, driving a 15% boost in customer satisfaction through strategic product usability enhancements. Skilled in Agile methodologies and effective communication, I excel in feature prioritization and product strategy, ensuring alignment with stakeholder needs and delivering impactful solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Manager
Xactly Technologies Pvt Ltd
Bangalore
12.2021 - Current
- Directed release, deployment, and adoption of new calculation engine for 100% customer base within six months.
- Established product usability, achieving 15% increase in customer satisfaction scores within six months.
- Created and maintained solution vision, product roadmap, and backlog throughout product life cycle.
- Translated features into user stories, managing and prioritizing backlog to align with stakeholder requirements.
- Participated in UX testing to ensure solution met intended objectives through regular communication with end users.
- Conducted user research to gather insights and validate product features effectively.
- Collaborated with engineers to enhance user experience and ensure builds met specifications.
- Managed cross-functional teams across engineering, marketing, and sales departments.
Software Engineer
Xactly Technologies Pvt Ltd
Bangalore
12.2019 - 12.2021
- Facilitated savings of $100,000 by transitioning 5 Jersey applications to Spring Boot.
- Conducted code reviews to ensure adherence to best practices and coding standards.
- Mentored junior engineers, providing guidance on technical challenges and project workflows.
- Participated in Agile ceremonies to facilitate effective team communication and progress tracking.
- Coordinated with quality assurance teams to ensure software met all testing criteria.
- Established user story acceptance criteria and refined stories with Scrum teams.
- Worked with the DevOps team to ensure smooth release of the product features using CI/CD pipeline and mitigating risks involved.
Developer Associate
SAP Labs India Pvt Ltd
Bangalore
02.2018 - 12.2019
- Directed prototype creation with SAP technology and managed release to pilot customers.
- Implemented agile methodologies to enhance project delivery time by 30%.
- Reduced critical bugs by 20% through rigorous testing procedures, improving system stability.
- Assisted in product launch timelines and facilitated collection of feedback loops.
- Recognized for rapid learning ability and awarded multiple accolades.
- Debugged existing application functionality to identify areas of improvement.
Senior Systems Engineer
Infosys Ltd
Bangalore
08.2015 - 02.2018
- Improved team collaboration efficiency by 20% by providing functional assistance across 5 cross-component teams.
- Designed and analyzed customer requirements and proposed solutions.
- Mentored the team in the Agile framework as a Scrum Master.
- Defined the benchmark for optimised code and database queries.
- Managed software deployments and updates across multiple environments.
- Mentored junior engineers on best practices in systems engineering.
- Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
Education
Bachelor of Technology - MAKAUT
Heritage Institute of Technology
Kolkata, India05.2015
Skills
- Agile
- Confluence
- EXCEL
- Figma
- Effective communication
- Feature prioritization
- Critical Thinking
- JIRA
- Market Research
- Attention to Detail
- Pendo
- Google Analytics
- Product Management
- Requirements Gathering
- Usability testing
- Wireframing
- SQL
- Product Strategy
- Product Demo
- Product Roadmap
Certification
- Certified SAFe PO/PM
- Certified SAFe 6 practitioner
- Certified CSPO
Accomplishments
- Xfactor award in Xactly for customer-centricity.
- Achieved 100% adoption of the new calculation engine in 6 months, significantly saving costs and enhancing customer satisfaction.
- Account-wide recognition in Goldman Sachs for functional knowledge within 3 months.
- Awarded recognition in Infosys for quick learning and good interpersonal skills.
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Product Manager
Xactly Technologies Pvt Ltd
12.2021 - Current
Software Engineer
Xactly Technologies Pvt Ltd
12.2019 - 12.2021
Developer Associate
SAP Labs India Pvt Ltd
02.2018 - 12.2019
Senior Systems Engineer
Infosys Ltd
08.2015 - 02.2018
Bachelor of Technology - MAKAUT
Heritage Institute of Technology