Hi, I’m
Aishwarya Raj S
HR and Client Support Professional
Calicut
Summary
Recent graduate with theoretical knowledge in Human Resource Management and hands-on experience in client support for 6 years. Demonstrates valuable skills in project management, effective communication and public relations. I am looking for career opportunities in HR Management to apply my acquired skills and contribute positively for the growth of an organization.
Overview
6
years of professional experience
5
Languages
3
years of post-secondary education
Work History
Mapview Geographical Solutions
Executive Client Support
06.2019 - 03.2020
Job overview
- Company Overview: A company specializing in geographical solutions and client support
- Sales Coordination: Bridge gap between Internal and External Sales
- Vehicle Tagging: Manage vehicle tagging process with the Kerala Motor Vehicle Department –KMVD– and issue related certificate
- Tracking: Monitor the attendance and daily activities of the field engineers and technicians
- Call Handling: Manage inbound and outbound calls as needed
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
UST Global
Associate Lab Coordinator
11.2016 - 08.2018
Job overview
- Company Overview: A leading digital transformation company providing IT services
- Inventory Management: Managed the inventory of two laboratories, ensuring proper organization and maintenance
- Maintained a safe and organized lab environment by enforcing strict adherence to safety guidelines and lab protocols.
- Served as liaison between laboratory personnel and external vendors to ensure seamless procurement of necessary materials and equipment.
- Conducted periodic audits for compliance with regulatory standards, maintaining accreditation status for the laboratory facility.
- Trained new personnel on laboratory techniques, instruments, and safety procedures to ensure smooth integration into the team.
TATA Consultancy Services
Process Associate
08.2013 - 11.2016
Job overview
- Company Overview: A multinational information technology services and consulting company
- Maintained the SAP CRM database by creating and updating customer master data
- Generated reports using SAP tools, MS Access and Excel
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Participated in regular team meetings, contributing valuable insights toward process enhancements.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Education
IBIS Academy
International Diploma from Human Resources Management
06.2024 - 12.2024
Sree Saraswathi Thyagaraja CollegePollachi, India
Bachelor of Commerce from Computer Applications
06.2010 - 03.2013
Skills
EXCEL
SAP CRM
HR Management
Training and development
Time Management
Recruitment
Staff training
Accomplishments
- Special Recognition
- Fast Track Learner
- Star of the Quarter Awards
- Performance Linked Reward (PLR)
Find me online
LinkedIn, https://www.linkedin.com/in/aishwarya-raj-s489367186/
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternshipLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureWork from home optionHealthcare benefitsPersonal development programsPaid sick leaveFlexible work hoursPaid time offWork-life balanceTeam Building / Company Retreats4-day work week401k matchStock Options / Equity / Profit SharingLanguages
English
Bilingual or Proficient (C2)
Malayalam
Intermediate (B1)
Tamil
Intermediate (B1)
Hindi
Elementary (A2)
Interests
Cooking, Dancing, Blouse Designing
Timeline
IBIS Academy
International Diploma from Human Resources Management
06.2024 - 12.2024
Executive Client Support
Mapview Geographical Solutions
06.2019 - 03.2020
Associate Lab Coordinator
UST Global
11.2016 - 08.2018
Process Associate
TATA Consultancy Services
08.2013 - 11.2016
Sree Saraswathi Thyagaraja College
Bachelor of Commerce from Computer Applications
06.2010 - 03.2013