Aishwarya Ramesh
Bengaluru
Summary
IIM Kozhikode MBA(Top 5%ile, Aditya Birla Scholar) with experience at Accenture Strategy and Deloitte. Focused on Customer Experience Transformation, AI-led Cost Optimization, Product Vision, Use-case Discovery, Rapid Prototyping, and ROI-driven Outcomes.
Overview
5
5
years of professional experience
Work History
Management Consulting Analyst
Accenture Strategy & Consulting
06.2025 - Current
- Enabled CX & EX transformation by defining Microsoft 365 Copilot for Service POV and mapping end-to-end value drivers
- Identified ~500K annual call reductions by modernizing legacy IVR with Agentic and Conversation AI enabling AI-driven self-service workflows
Consulting Analyst
Deloitte
03.2021 - 04.2023
- Reduced hiring TAT by 50% by building a digital hiring platform for a 20,000+ employee bank and redesigning 5+ workflows across 10 global functions
Education
Master of Business Administration -
Indian Institute of Management Kozhikode (IIMK)
Kozhikode, India04-2025
B.Tech. - Information Science & Engineering (ISE)
BMS College of Engineering
Bangalore, India08-2020
Skills
- GenAI & Agentic AI
- Business Process Reengineering
- Data analysis and ROI assessment
- M365 Copilot proficiency
- User journey mapping
- Product roadmapping
- Financial analysis
Timeline
Management Consulting Analyst
Accenture Strategy & Consulting
06.2025 - Current
Consulting Analyst
Deloitte
03.2021 - 04.2023
Master of Business Administration -
Indian Institute of Management Kozhikode (IIMK)
B.Tech. - Information Science & Engineering (ISE)
BMS College of Engineering