Aishwarya M
Bengaluru
Summary
Resource Coordinator experienced in optimizing resource allocation and utilization across projects. Delivered operational efficiency by monitoring resource capacity and implementing strategic adjustments to address bottlenecks. Cultivated strong stakeholder relationships to enhance cross-departmental collaboration, ensuring timely project completion within established timelines and budgets.
Overview
4
4
Languages
7
7
years of professional experience
Work History
Sr Resource Coordinator
O9 Solutions
Bengaluru
05.2023 - Current
- Develop and implement resource management strategies and processes to optimize the firm’s resource allocation, utilization and availability.
- Collaborate with project managers and department heads to identify resource requirements for ongoing and upcoming projects.
- Evaluate project timelines, budgets and resource constraints to ensure the efficient allocation of resources.
- Maintain a comprehensive overview of available resources(Bench),ensuring their availability and suitability for projects.
- Monitor resource utilization, identifying and addressing potential bottlenecks or conflicts and implementing necessary adjustments.
- Coordinated with leads and various departments to ensure timely availability of resources for project requirements.
- Conduct resource capacity planning to assess and manage resource demands based on project priorities and objectives.
- Collaborate with stakeholders to resolve resource-related conflicts, negotiate resource sharing and balance competing priorities.
- Implement and maintain resource management tools(TMS- Time Management system) and processes to enhance visibility, transparency and efficiency.
- Coordinate with Partner operations to onboard partner resources during resource crunch.
- Streamlined communication between departments for improved project efficiency and timely completion.
- Built strong relationships with key stakeholders across departments to enhance collaboration and cooperation on projects.
- Assessed project requirements to forecast resource needs and prevent shortages.
- Monitored resource capacity and flagged conflicts for leadership review.
- Facilitated communication between managers, clients, and resource owners.
- Established processes for tracking the use of resources throughout their lifecycle.
- Provided guidance on best practices related to resource planning and management.
- Assessed staffing needs by analyzing current workloads, future demands, and skill sets required.
- Collaborated with other departments to coordinate resources and ensure alignment with organizational goals.
- Worked closely with stakeholders to develop project plans that included appropriate resource allocations.
- Provided ongoing support for existing staff by helping them optimize their use of available resources.
- Facilitated cross-functional communication between teams in order to maximize utilization of resources.
Resource Management Analyst
NTT Data -GDS Limited
Bengaluru
07.2022 - 03.2023
- Responsible for end to end internal staffing/workforce management for allotted accounts which include planning, identifying and allocating resources for projects.
- Engaged with employees to clarify project details and define roles, technology, and domain responsibilities.
- Monitored resource utilization to ensure effective allocation across projects and teams.
- Coordinated with recruitment, training, and employee relations departments to facilitate smooth GRM activities.
- Tracked bench resources and coordinated their movement across projects and business units.
- Monitored resource utilization and allocation to optimize workforce management.
Resource Coordinator
Ernst and Young - GDS
Bengaluru
10.2019 - 07.2022
- Worked closely with key internal stakeholders to address resource need for consulting practice.
- Applied consistent resource planning across engagements.
- Worked closely with the business to ensure all staffing needs are met.
- Monitored and processed staff scheduling requests from engagement personnel to ensure timely staffing.
- Identifying and monitoring resource availability, conflicts and shortages.
- Monitoring and processing staff scheduling request made by engagement personnel.
- Prepared reports on resourcing and analyzed discrepancies in charged hours and NetSuite hours to enhance allocation accuracy.
- Requisition creation based on stakeholder requirement.
Education
Bachelor of Engineering - Computer Science
Visvesvaraya Technological University
Kolar Gold FieldsHigh School Diploma -
BEML PU College
Kolar Gold FieldsGED -
BEML PU College
Kolar Gold FieldsSkills
- Resource planning
- Resource allocation
- Capacity planning
- Workforce planning
- Resource scheduling
- Resource forecasting
- Utilization tracking
- Resource optimization
- Workforce management
- Staffing analysis
- Workload balancing
- Stakeholder management
- Cross functional collaboration
- Communication effectiveness
- Teamwork and collaboration
Accomplishments
- Traveled to the United States to present the functions of our resource management system and its operations to the wider team.
- Received spot award from o9 leadership for efficient resource coordination and timely project staffing.
- Achieved Spot Award- EY Award (Twice) from Business leads for helping them navigate resourcing difficulties during busy season.
Personal Information
Languages
English
First Language
Malayalam
Upper Intermediate
B2
Hindi
Elementary
A2
Tamil
Intermediate
B1
Timeline
Sr Resource Coordinator
O9 Solutions
05.2023 - Current
Resource Management Analyst
NTT Data -GDS Limited
07.2022 - 03.2023
Resource Coordinator
Ernst and Young - GDS
10.2019 - 07.2022
Bachelor of Engineering - Computer Science
Visvesvaraya Technological University
High School Diploma -
BEML PU College
GED -
BEML PU College