Football
AJAY GOPALAKRISHNAN
Airline Management
Thrissur
Summary
Friendly, motivated retail assistant with two years of professional experience. I won a coveted employee bonus for exceptional work four times over the past six months and am now keen to utilise my skills in communication, organisation and leadership to transition to a supervisory role within the same industry.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Marketing Executive
Joys Palace Hotel
Thrissur
Marketing Executive
Philips Lighting Company
Sales Excecutive
Shine Distribution
Kerala, Thrissur
09.2023 - Current
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Cashier and Billing
Seven Seas Three Star Hotel
Kerala, Thrissur
06.2022 - 12.2022
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Woodlands Uduppy Hotel
Kerala, Thrissur
12.2018 - 12.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Plus Two - undefined
Sree Narayana Higher Secondary School
Irinjalakuda, KeralaSSLC - undefined
National Higher Secondary School
Irinjalakuda, KeralaDiploma - Customer Service
Aptech Aviation And Hospitality Academy
Kerala, Thrissur 06.2017
Skills
MS Office
Personal Information
- Father's Name: Gopalakrishnan K K
- Date of Birth: 05/24/97
- Nationality: Indian
References
- Mr.Seby Francis, Centre Head, Aptech Aviation & Hospitality Academy, Thrissur Centre, Thrissur, Kerala, +919847051250, seby.aptechaviation@gmail.com
- Mr.Jith.K.Dhivakaran, Centre Academic Head, Aptech Aviation & Hospitality Academy, Thrissur Centre, Thrissur, Kerala, +919946058418, jitzdhivakaran@gmail.com
Training
Training in Bial, Kempagowda Internationational Airport, Banglore
Languages Known
- English
- Malayalam
- Hindi
Disclaimer
I here by declare that the information furnished above is true to the best of my knowledge and conscience.
Interests
Running
Playing mridangham
Dancing
Traveling
Timeline
Sales Excecutive
Shine Distribution
09.2023 - Current
Cashier and Billing
Seven Seas Three Star Hotel
06.2022 - 12.2022
Cashier
Woodlands Uduppy Hotel
12.2018 - 12.2019
Marketing Executive
Joys Palace Hotel
Marketing Executive
Philips Lighting Company
Plus Two - undefined
Sree Narayana Higher Secondary School
SSLC - undefined
National Higher Secondary School
Diploma - Customer Service
Aptech Aviation And Hospitality Academy
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