Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Personal Details
Timeline
Generic
Ajay K Sharma

Ajay K Sharma

New Delhi

Summary

Result-oriented professional with several years of experience in global payroll management, investigative reporting operations, implementation solution design, documentation, client training and support, team management, and HR operations. Skilled in driving business process improvements, managing global payroll transitions, and enabling scalable operating models across diverse industries.


My career spans across the APAC and EMEA regions, where I’ve successfully led and managed payroll implementations, optimized processes, and supported cross-border compliance initiatives. With proven expertise in solution design, process automation, and stakeholder enablement, I specialize in delivering payroll frameworks that balance compliance, efficiency, and employee experience.

Currently, I am working as a Payroll Enablement Manager at Deel, where I focus on global payroll transformation, technology adoption, and operational excellence.

Overview

10
10
years of professional experience

Work History

Payroll Enablement Manager

Deel
Gurgaon
02.2025 - Current
  • Payroll enablement initiatives, streamlining processes and reducing payroll errors through automation and standardization.
  • Partnering with HR, Finance, and IT to design scalable payroll solutions, ensuring compliance across at Global level
  • Developing training programs, documentation, and resources that increased payroll team productivity and reduced onboarding time.
  • Establishing payroll reporting dashboards and KPIs, enhancing visibility for leadership and improving decision-making.
  • Responsible for change management and communication strategies for payroll system rollouts, ensuring seamless adoption and minimal disruption.
  • Build and manage vendor relationships, negotiating service-level agreements and driving improvements in payroll service delivery.
  • Ensured audit readiness by implementing internal controls and compliance measures aligned with regional and global regulations.
  • Facilitated training sessions to improve employee understanding of company tools.

Professional Services Consultant

Safeguard Pay (Safeguard)
Gurgaon
08.2022 - 01.2025
  • Partner with clients to understand business requirements and deliver customized solutions aligned with organizational goals.
  • Lead or support the implementation of software solutions, including system configuration, data migration, testing, and go-live support.
  • Act as a trusted advisor, providing insights on best practices, process improvements, and change management strategies.
  • Conduct workshops, training sessions, and stakeholder presentations to ensure client readiness and adoption.
  • Collaborate with cross-functional teams (Product, Engineering, Customer Success) to resolve client issues and improve service delivery.
  • Manage project timelines, deliverables, and expectations to ensure high client satisfaction and retention.
  • Plan & Orientation (Transition from Sales to Implementation), Requirement Gathering (Global and Country Specific)
    System/Solution Build (Global and Country Level Solution Build), Testing/Parallel Processing, Live Payroll Processing (Payroll Go Live Sign-off, Live Payroll Run and Audit Folder), Transition to Operations (Training Delivery, Handover with Proper Documentation and Handover Sign Off)

Sr. International Payroll Specialist

Safeguard Global
Gurgaon
10.2021 - 07.2022
  • Oversee end-to-end payroll processing for multiple countries, ensuring compliance with local tax laws, labor regulations, and internal policies.
  • Act as the main liaison with global payroll vendors and in-country partners to ensure service-level agreements and quality standards are met.
  • Conduct internal audits, reconciliations, and reporting to validate payroll accuracy and resolve discrepancies.
  • Support global expansion initiatives by setting up new payrolls in emerging markets, coordinating with legal, HR, and finance stakeholders.
  • Collaborate with HRIS/Payroll systems teams to improve system functionality and automation.
  • Respond to HR & employee inquiries, escalations, and complex payroll issues with professionalism and discretion.
  • Stay current on international payroll legislation and drive updates to processes and documentation as needed.
  • Conducted regular audits of payroll data to ensure accuracy and integrity.
  • Supported month-end closing activities by preparing payroll reports for finance teams.
  • Provided new hire and refresher training to team members on payroll policies and system usage.
  • Developed and maintained detailed payroll documentation and procedures guides.

International Payroll Specialist

Safeguard Global
Gurgaon
07.2019 - 09.2021
  • Manage 15+ payrolls for different clients and countries using company-specific software and systems.
  • Upload and verify payroll input changes, including time sheets and attendance records, for accuracy and compliance.
  • Collaborate with HR to ensure accurate data on new hires and terminations.
  • Conduct audits of payroll data to ensure integrity and accuracy of information.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.
  • Performed validation for retroactive pay adjustments, or special payments, as required.
  • Researched and resolved the client's payroll questions and issues via email, phone, and in person.
  • Supported payrolls, driving timely and accurate payment of employee wages, as per configured banking solutions.
  • Solved complex problems related to payroll processing quickly and efficiently.
  • Provided timely customer service support to clients regarding questions about their employees' payslips, paychecks, or other payroll issues.
  • Extracted information from payroll system and generated reports for various departments and vendors.
  • Researched discrepancies in payroll data and provided corrective action when needed.
  • Maintained and updated database for invoicing and accounting reconciliation.
  • Coordinated with HR to ensure accurate employee data for payroll processing.
  • Created and implemented a payroll SOP project Standards for multiple countries, leading to a reduction in processing errors.
  • Developed and maintained detailed payroll documentation and procedures guides.
  • Prepared General Ledger reporting on assigned payrolls in accordance to the GL solution.

Travel Analyst II

American Express
Gurgaon
01.2018 - 06.2019
  • Monitoring calls for international markets - the UK, the US, Australia, New Zealand, Canada, Singapore, and India. Developed reports utilizing advanced Excel functions for data visualization and insights.
  • Trained junior analysts on tools and methodologies for effective data analysis.
  • Maintained accurate records of all data collected during analysis processes.
  • Maintained positive working relationship with fellow staff and management.

Payroll Analyst

American Express
Gurgaon
07.2016 - 12.2017
  • Utilize payroll software to manage data entry and maintain records securely.
  • Support audits by providing necessary documentation and clarifying payroll processes.
  • Reviewed timesheets for accuracy prior to submitting them for processing.
  • Managed timekeeping system and resolved any timecard discrepancies.

Education

PGDBA - Business Administration

IMT
Gaziabad, UP
12-2017

Master of Arts - English Literature

CCS University
Merrut, UP
06-2013

Bachelor of Arts - English, Economics And Geography

CCS University
Meerut, UP
06-2008

Train The Trainer - Learning And Development

Asian College of Teachers
Global

Skills

  • Payroll administration
  • Payroll Implementation
  • Coaching and mentoring
  • Communication skills
  • Compliance management
  • Process optimization
  • Technology implementation
  • Training development
  • Project management
  • Change management
  • Effective communication
  • Data analysis
  • Cross-functional team management

Languages

Hindi
First Language
English
Advanced (C1)
C1

Accomplishments

Global Achiever's Award - driving accuracy, helping the team, and optimizing processes to reduce time and shortcomings

Star Trainer Award - client training delivery on implementation and payroll tools

Annual Gold Award - performing exceptionally on Global Payroll Implementation projects

Personal Details

Date of Birth: 21-06-1986

Father's Name: K D Sharma

Address: Vasant Kunj, New Delhi, India

Marital Status: Married

Interest Areas: Boxing, Calisthenic, Trekking and Hiking

Timeline

Payroll Enablement Manager

Deel
02.2025 - Current

Professional Services Consultant

Safeguard Pay (Safeguard)
08.2022 - 01.2025

Sr. International Payroll Specialist

Safeguard Global
10.2021 - 07.2022

International Payroll Specialist

Safeguard Global
07.2019 - 09.2021

Travel Analyst II

American Express
01.2018 - 06.2019

Payroll Analyst

American Express
07.2016 - 12.2017

PGDBA - Business Administration

IMT

Master of Arts - English Literature

CCS University

Bachelor of Arts - English, Economics And Geography

CCS University

Train The Trainer - Learning And Development

Asian College of Teachers

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Ajay K Sharma