Ajay Mahajan
Pune
Summary
Agile Coach / Scrum Master with 11+ years of experience driving Agile delivery and transformation across enterprise environments. Improved delivery predictability and business outcomes through coaching cross-functional teams, Product Owners, and stakeholders on Scrum, SAFe, and Kanban. Implemented data-driven Agile practices utilizing metrics to enable continuous improvement and foster high-performing teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager, Agile Coach
LTIMindtree
09.2022 - Current
- Led Agile transformation initiatives across multiple teams by coaching Scrum Masters, Product Owners, and stakeholders on Scrum, SAFe, and Kanban frameworks
- Facilitated Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Scrum of Scrums for multi-team environments
- Drove PI Planning / Big Room Planning and ensured alignment across teams, managing cross-team dependencies and risks
- Conducted Agile maturity assessments and implemented continuous improvement strategies to enhance team performance and delivery predictability
- Mentored Scrum Masters and led Communities of Practice (CoP) to standardize Agile best practices and improve organizational capability
- Collaborated with leadership to align delivery with business goals, OKRs, KPIs, and customer outcomes
- Established data-driven decision-making using Agile metrics such as velocity, lead time, cycle time, throughput, and burn-down charts
- Identified and removed organizational and team-level impediments, improving flow efficiency and team productivity
- Partnered with Product Owners on backlog refinement, prioritization, and product vision clarity
- Led Agile workshops, training sessions, and coaching clinics to drive adoption and cultural transformation
- Worked with distributed global teams and stakeholders to ensure transparent communication, collaboration, and delivery alignment
Team Lead
ACCENTURE
01.2019 - 09.2022
- Acted as Scrum Master for 2 Agile teams, ensuring adherence to Scrum principles, values, and practices
- Facilitated all Scrum ceremonies including Sprint Planning, Daily Scrum, Sprint Review, and Retrospective
- Coached teams to become self-organizing, cross-functional, and high-performing
- Improved backlog readiness from 50% to 95% before Sprint Planning.
- Supported Product Owners in backlog prioritization, refinement, and user story readiness
- Tracked and reported sprint progress, release status, and team performance metrics
- Identified and managed risks, issues, and dependencies, ensuring timely resolution and minimal impact on delivery
- Shielded teams from external disruptions and managed stakeholder expectations and communication.
- Reduced sprint spillover from 30% to 8%.
Spatial Data Project Lead
HERE TECHNOLOGIES PVT LTD
09.2015 - 12.2019
- Key contributor in Project Management, Coordination & Stakeholder Management:
- Managed geo-data product delivery cycles using hybrid Agile and waterfall workflows.
- Coordinated go-lives, release planning, and defect tracking with global QA & Dev teams.
- Managed client reviews, status tracking, and reporting automation for faster release cycles.
- Led training sessions for 100+ analysts, formed quality teams, and streamlined backlog prioritization.
Education
BSC-IT -
Mumbai University
01-2015
HSC -
Mumbai
01-2012
SSC -
Mumbai
01-2010
Skills
- Frameworks & Methodologies: Scrum, Kanban, SAFe, Waterfall (Hybrid), ITSM
- Agile Coaching: Team Enablement, Stakeholder Engagement, Agile Transformation
- Agile Metrics & Reporting: Velocity, Burndown/Burnup, Cycle Time, Capacity, Commitment Reliability
- Agile Ceremonies: Sprint Planning/Review, Backlog Grooming, Daily Stand ups, Retrospectives
- IT Governance: SLA/SLM, MTTR, Incident & Change Management, Service Reporting, CSAT
- Tools: Jira, ADO, Confluence, ServiceNow, MSPS, Clarity, PPM
Certification
- AI Empowered SAFe 6 Scrum Master
- Certified Scrum Master
- PSM I
- Prince2 Practitioner
- Prince2 Foundation
- ITIL V4
- Azure AI Fundamentals - AI900
- PMI-ACP (Trained Simplilearn)
Timeline
Manager, Agile Coach
LTIMindtree
09.2022 - Current
Team Lead
ACCENTURE
01.2019 - 09.2022
Spatial Data Project Lead
HERE TECHNOLOGIES PVT LTD
09.2015 - 12.2019
BSC-IT -
Mumbai University
HSC -
Mumbai
SSC -
Mumbai