Reading world affairs
Ajay Singh Pimoli
Store Manager And Operations Manager
Uttam Nagar ,Delhi
Summary
Highly energetic Store Manager/ Operations manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Store Manager of Operations
Xiaomi Technology Mi Home
Noida, Delhi NCR
01.2018 - 08.2020
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Introduced new methods, practices and systems to reduce turnaround time.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Department Manager
Pantaloons Aditya Birla Group
New Delhi , Delhi
06.2016 - 12.2017
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Performed statistical analyses to gather data for operational and forecast team needs.
Education
PGDM IB - International Business Management And , Finance
JIMS
Kalkaji 07.2014 - 06.2016
Bachelor Of Business Administration - Business Management
Guru Govind Singh Indraprastha University
New Delhi 07.2011 - 06.2014
High School - Commerce
K.V Delhi Cantt 10
New Delhi 04.2010 - 03.2011
Enter School -
K.V Delhi Cantt 10
New Delhi 04.2008 - 03.2009
Skills
Team leadership and coaching
Database Management
Merchandising
Goals and performance
Strategic thinker
Operations
Product and service sales
Staff training and development
Order management
Staff Management
Customer Relations
Accomplishments
- Achieved the number one national store ranking within two consecutive years in pan India.
- Managed a store that exceeded company expectations in every category during two consecutive years.
- Documented and resolved Warehouse conjunction problem which led to hike in 60% sales.
Interests
Watching movies
Software
Ms office
Power point presentation
Microsoft Excel
Timeline
Store Manager of Operations
Xiaomi Technology Mi Home
01.2018 - 08.2020
Department Manager
Pantaloons Aditya Birla Group
06.2016 - 12.2017
PGDM IB - International Business Management And , Finance
JIMS
07.2014 - 06.2016
Bachelor Of Business Administration - Business Management
Guru Govind Singh Indraprastha University
07.2011 - 06.2014
High School - Commerce
K.V Delhi Cantt 10
04.2010 - 03.2011
Enter School -
K.V Delhi Cantt 10
04.2008 - 03.2009