Ajay Vishwakarma
Senior Infrastructure Engineer
Mumbai
Summary
Senior Infrastructure Engineer with 9+ years of experience in Microsoft Azure, VMware virtualization, Windows Server administration, Active Directory, and enterprise infrastructure operations. Proven expertise in managing large-scale environments supporting 10,000+ physical and virtual servers across 20+ projects. Experienced in Azure administration, virtualization, automation, backup management, incident management, patching, disaster recovery, and maintaining highly available, secure, and business-critical enterprise environments while ensuring SLA compliance.
Overview
10
10
years of professional experience
Work History
Senior Infrastructure Engineer
EGIS Engineering
Bangalore
09.2024 - Current
- Supported enterprise infrastructure consisting of 10,000+ servers across 20+ projects.
- Administer Microsoft Azure services including Azure Virtual Machines, Azure AD, Azure Backup, Storage Accounts, Virtual Networks, NSGs, RBAC, and monitoring solutions.
- Lead a team of system administrators responsible for Active Directory, DNS, DHCP, and Group Policy management.
- Conduct daily health checks, log reviews, backup verification, and performance tuning for 100+ Windows servers.
- Monitor infrastructure health metrics including system performance, storage utilization, and network connectivity.
- Troubleshoot and resolve server, virtualization, storage, and network incidents within defined SLA timelines.
- Drive infrastructure migration, new server deployments, and environment upgrade initiatives.
Assistant Manager - Enterprise IT
Angel One
Mumbai
11.2021 - 08.2024
- Provided Tier 3 escalation support for critical incidents involving servers, networks, and enterprise infrastructure.
- Managed Windows core services (AD, DNS, DHCP, GPO) and Linux systems (user management, file permissions, system services).
- Led patch management lifecycle using WSUS, SCCM, and third-party tools for Windows; yum/dnf for Linux environments.
- Directed day-to-day IT operations ensuring high availability, performance, and reliability of enterprise systems.
- Integrated risk and control processes into operational workflows; escalated issues appropriately per governance framework.
- Monitored infrastructure performance, capacity utilization, system health, and managed incident resolution activities.
Technical Specialist
BYJU'S
Bangalore
01.2020 - 10.2021
- Delivered L2 infrastructure and application support for enterprise production environments.
- Monitored application availability and infrastructure health using Dynatrace and AppDynamics observability platforms.
- Collaborated with stakeholders to design and implement solutions improving cross-departmental IT functionality.
- Managed Active Directory access provisioning, change requests, and ongoing operational support activities.
- Supported troubleshooting of compute, server, and network-related incidents affecting production services.
Technical Consultant
ECIL
Mumbai
12.2017 - 12.2019
- Installed, configured, and maintained enterprise IT infrastructure components including servers and network devices.
- Participated in 24x7 on-call rotations; coordinated with offshore teams for scheduled night-time maintenance activities.
- Monitored server performance, managed infrastructure availability, and conducted hardware audits.
- Managed SLA reporting, vendor coordination, and ensured compliance with service delivery standards.
Service Engineer
Forbes Technosys Limited
Mumbai
04.2016 - 08.2017
- Installed and maintained enterprise technical systems, hardware, and software solutions at client sites.
- Delivered technical support and troubleshooting, achieving timely resolution of customer escalations.
- Created technical documentation, service reports, and maintained accurate records of maintenance activities.
Education
Bachelor of Science - Information Technology
University of Mumbai
Diploma - Electronics & Telecommunications Engineering
MSBTE
Skills
- VMware vSphere
- ESXi
- VCenter
- VMware HA
- DRS
- Storage vMotion
- Snapshots
- Microsoft Azure
- Azure VMs
- Azure AD
- Azure Backup
- Azure Site Recovery
- Azure Monitor
- Storage Accounts
- VNet
- NSG
- RBAC
- Log Analytics
- Windows Server 2008-2022
- RHEL/CentOS Linux
- Active Directory
- DNS
- DHCP
- GPO
- Office 365
- Exchange Online
- WSUS
- SCCM
- Dynatrace
- AppDynamics
- ServiceNow
- SolarWinds
- Infrastructure Health Monitoring
- TCP/IP
- VPN
- Firewall Rules
- Load Balancing
- Network Troubleshooting
- Patch Management
- Access Control
- Change Management
- SLA Management
- Risk Mitigation
- Cross-functional Team Leadership
- Vendor Coordination
- Incident Management
- Problem Management
- Escalation Management
Languages
English
Hindi
Marathi
Core Competencies
VMware vSphere, ESXi, vCenter, VMware HA, DRS, Storage vMotion, Snapshots, Microsoft Azure (Azure VMs, Azure AD, Azure Backup, Azure Site Recovery, Azure Monitor, Storage Accounts, VNet, NSG, RBAC, Log Analytics), Windows Server 2008-2022, RHEL/CentOS Linux, Active Directory, DNS, DHCP, GPO, Office 365, Azure AD, Active Directory, Exchange Online, WSUS, SCCM, Dynatrace, AppDynamics, ServiceNow, SolarWinds, Infrastructure Health Monitoring, TCP/IP, VPN, Firewall Rules, Load Balancing, Network Troubleshooting, Patch Management, Access Control, Change Management, SLA Management, Risk Mitigation, Cross-functional Team Leadership, Vendor Coordination, Incident Management, Problem Management, Change Management, Escalation Management
Locations
- Mumbai, Maharashtra, India
- Bangalore, Karnataka, India
Personal Information
Availability: Mumbai / Bangalore, India
Timeline
Senior Infrastructure Engineer
EGIS Engineering
09.2024 - Current
Assistant Manager - Enterprise IT
Angel One
11.2021 - 08.2024
Technical Specialist
BYJU'S
01.2020 - 10.2021
Technical Consultant
ECIL
12.2017 - 12.2019
Service Engineer
Forbes Technosys Limited
04.2016 - 08.2017
Bachelor of Science - Information Technology
University of Mumbai
Diploma - Electronics & Telecommunications Engineering
MSBTE