Ajay Kumar Ch

Well-versed in conducting all Sprint Ceremonies, including Daily Stand up, Story Grooming & Backlog Refinement, Sprint Planning, Sprint Review, and Sprint Retrospective.

• Managing multiple projects in Asia Pacific region.
• Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
• Managed product backlog effectively, prioritizing high-value items for faster completion.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Developed custom Scrum boards for better task tracking and transparency within team.
• Assisting teams in resolving their impediments and roadblocks in timely manner by coordinating with various stakeholders such as Product Owners, other Scrum Masters, and geographically diverse teams.
• Providing training on Scrum and relevant tools such as JIRA, JIRA Aline to new team members as part of Agile transition in organization.
• Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Implemented continuous improvement initiatives through regular retrospective meetings with in teams.
• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Led sprint reviews and planning meetings to promote full team engagement.
• Streamlined release processes through close coordination between development teams and operations staff.
• Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
• Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
• Collaborated closely with product owners to prioritize backlog items based on business value and stakeholder needs.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
• Led sprint reviews and planning meetings to promote full team engagement.
• Optimized resource allocation through capacity planning, maximizing team productivity without overloading resources.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Established strong relationships with stakeholders, aligning expectations and maintaining open lines of communication throughout projects.
• Identified and resolved impediments, ensuring smooth progress of projects towards completion.

• Contributed to establishment of positive work environment by recognizing team members'' achievements and encouraging open dialogue during retrospectives.
• Streamlined release processes by implementing agile methodologies and improving cross-functional team communication.
• Collaborated with Product Owners to refine backlog items, leading to improved prioritization and resource allocation.
• Developed relationships with stakeholders by conducting regular meetings, understanding their needs and managing expectations throughout project life- cycle.
• Served as advocate for Agile principles, helping to transform organization''s approach to software development and project management.
• Increased project success rates by conducting thorough post-release evaluations and incorporating lessons learned into future planning sessions.
• Maintained high-quality standards for software deliverables by enforcing rigorous code review processes and adherence to best practices in development methodologies.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

• Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Developed custom Scrum boards for better task tracking and transparency within team.
• Coached cross-functional teams on Agile principles, leading to increase in successful project deliveries.
• Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
• Partnered with project team members to identify and quickly address problems.
• Evangelized Agile as strategic asset of culture and business value.
• Mentored junior team members on Scrum best practices, fostering their professional growth within organization.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Created comprehensive user stories with clear acceptance criteria to guide development efforts.
• Managed work and project responsibilities by assigning tasks to internal individuals and external teams.

• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within team.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.

• Executive Relationship Manager- Corporate Agencies and Business Associates for Hyderabad area
• Managing team of Relationship Managers and driving them to acquire new distribution channels i.e
• Licensed Agents, Corporate Agencies, Business Associates and Brokers for organization
• Lead and direct team encompassing 18 Relationship managers and 55 advisors
• Look after recruitment of advisors, which is followed aggressively and on continuous basis
• Achieve defined targets by driving/motivating team to procure business
• Helping business partners in recruitment of advisors
• Helped client in product structure definition, identified customer requirements, and defined roles and responsibilities for users
• Integral member of team for customization work, actively involved in customization of sessions and reports etc.

• When most of country is sleep, team often works through out night.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• As Night Shift Department Manager lead night shift in store-wide replenishment operation and responsibility for back-up areas and receipt of goods overnight
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Maintained professional work environment by addressing conflicts proactively and fostering open communication among staff members.
• Improving shopping experience for customers could be responsible for any of departments within store, including: dry goods, bakery, cafe, fresh foods, grocery, counters, clothing and produce, to name few
• Providing training and coaching to colleagues, make sure everyone is in right place at right time, and ensuring safe and secure environment
• Observation on team every night to conduct manual and on-line training, safe-working practice and health and safety etc
• Close down petrol station must also be confident with alarm system and how to deal with activation
• Will arrive 30 minutes before start of shift and check if any sick calls have been received for that night
• Then unload any wagons that are awaiting
• Focus on MAC, giving training to colleagues Fire alarms, Security Checks, Wagon’s, unloading stock from containers
• Aimed at delivering store for Opening at 8 o’clock for that day’s trading.

• Increased sales revenue by implementing strategic growth initiatives and fostering strong client relationships.
• Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
• Optimized sales funnel by analyzing key performance metrics and implementing data-driven adjustments.
• Developed high-performing sales team through targeted coaching, training, and performance evaluations.
• Organized and attended industry events to boost brand visibility while networking with potential leads, ultimately contributing to sales pipeline growth.
• Aligned sales strategies with company objectives to drive overall business growth.
• Facilitated cross-functional collaboration between sales, marketing, product development, and customer success teams for seamless execution of company-wide initiatives.