Summary
Overview
Work History
Education
Skills
Certification
Languages
Project management tools
Testing Tools
Timeline
Generic

Nagajothi Palanichamy

Chennai

Summary

Skilled Agile Coach with a strong history of enabling high-performing teams to consistently meet or exceed objectives. Proven ability to integrate Scrum, Kanban, and SAFe principles, driving ongoing improvement, and increasing product development efficiency. Adept at establishing effective communication channels, facilitating key Agile ceremonies, and proactively removing impediments to support team success. Demonstrated success in guiding teams toward operational excellence, fostering a culture of continuous improvement, and enhancing overall productivity across diverse environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Scrum Lead

Gartner India Research and advisory Services Pvt Ltd
Chennai
12.2021 - Current
  • Facilitated agile ceremonies to enhance team collaboration and communication.
  • Facilitated key Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives, PI Planning, ART Syncs, Inspect, and Adapt) to ensure alignment and continuous improvement.
  • Mentored Scrum Masters, Product Owners, and team members on Agile principles, roles, and responsibilities.
    Implemented Kanban boards and metrics to enhance workflow visualization, limit work in progress, and drive incremental delivery.
  • Participated in SAFe Agile Release Train (ART) operations, including capacity planning, dependency management, and cross-team coordination.
  • Coached teams on effective backlog management, prioritization techniques, and value-driven delivery.
    Fostered a culture of continuous improvement through regular feedback loops, root cause analysis, and actionable retrospectives.
  • Partnered with Product Management, Engineering, and business stakeholders to align on goals, priorities, and delivery timelines.
  • Developed and delivered Agile training sessions, workshops, and knowledge-sharing initiatives to upskill teams and stakeholders.
  • Utilized Agile metrics (velocity, cycle time, lead time, burndown charts) to track progress, identify improvement opportunities, and communicate performance to leadership.
  • Advocated for Agile values and principles, driving organizational change and transformation initiatives.
  • Advised stakeholders on best practices for implementing Agile methodologies across their organization.
  • Analyzed current processes, identified areas of improvement, and implemented Agile methodology to streamline operations.
  • Coached team members in the use of Agile principles and practices such as Scrum, Kanban
  • Assisted product owners in prioritizing feature requests based on customer feedback.
  • Guided teams in adopting and optimizing Scrum, Kanban, and SAFe practices to improve delivery, transparency, and collaboration.

Scrum Master

Gartner India Research and Advisory Services
Chennai
01.2019 - 11.2021
  • Facilitated daily stand-up meetings to enhance team communication and collaboration.
  • Coordinated sprint planning sessions to align team goals and deliverables.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Encouraged continuous process improvement initiatives through retrospectives.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
  • Conducted demos of completed work at the end of each sprint cycle.
  • Developed detailed project plans and estimates based on identified risks and options.
  • Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
  • Conducted application review meetings with end-users to document and gather business needs and translate into functional requirement documents.
  • Assisted with release planning and coordinated efforts between multiple teams working on related projects.
  • Collaborated with product owners to prioritize backlog items and refine user stories.
  • Resolved team conflicts by fostering open dialogue and encouraging constructive feedback.
  • Facilitated daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Organized retrospectives to identify areas for process enhancement and team growth.
  • Created dashboards using various tools such as JIRA, Confluence to track project progress and milestones.

Lead Test Engineer

Gartner India Research and Advisory Services
Chennai
01.2017 - 12.2018
  • Directed the strategizing and implementation of assessments for software applications in diverse environments.
  • Created and updated automated test scripts to improve testing efficiency.
  • Performed comprehensive reviews of requirements and specifications to ensure adequate test coverage.
  • Guided junior engineers in testing methodologies and best practices.
  • Implemented continuous integration processes to optimize testing workflows.
  • Reviewed test results and offered clear feedback to development teams.
  • Set testing standards to guarantee compliance with industry regulations and practices.
  • Handled a team of testers by offering guidance on best practices, troubleshooting methods, and project management strategies.
  • Enhanced automation levels through improved tooling.
    Provided technical assistance to other departments within the organization.
  • Engaged with non-technical project stakeholders using straightforward explanations to outline the testing scope and meet expectations.
  • Executed automation scripts with tools like Selenium WebDriver or Appium to detect defects early in the software lifecycle.
  • Worked alongside developers to debug complex issues related to application architecture, or code implementation.
  • Monitored progress against deliverables using suitable project management tools, like JIRA or Confluence.
  • Contributed to the development of test automation frameworks using industry-standard tools, such as Playwright, Nightwatch, and QTP.

Senior Test Engineer

CEB India
Chennai
04.2014 - 12.2018
  • Performed functional, system, integration, regression, load and performance testing of software applications.
  • Utilized various tools such as Selenium Webdriver, JIRA and Jenkins for automating test cases.
  • Identified root causes of defects found during software testing cycles.
  • Performed regression tests for each build in order to check defect resolutions and overall software performance.
  • Created detailed reports on the progress of each project phase including bug tracking and resolution status.
  • Ensured that all software changes were tested properly before being released into production environment.
  • Designed and implemented automation frameworks to improve the efficiency of the QA process.
  • Created and optimized automated testing tools for repetitive tasks.

Quality Analyst - II

Scintel Technologies Pvt Ltd
Chennai
02.2010 - 04.2014
  • Developed and executed test plans for software applications and systems.
  • Identified and documented software defects for corrective action.
  • Collaborated with developers to troubleshoot issues and improve quality.
  • Conducted regression testing to ensure system stability after updates.
  • Created test data for validating scenarios based on functional requirements.
  • Executed manual and automated tests in different environments.

Education

Bachelor of Engineering - Electronics And Communication ENgineering

Anna University
05-2009

Skills

  • Agilе coaching
  • Scrum methodologies
  • Agile training
  • Project delivery
  • Agile methodologies
  • Continuous integration
  • Product management
  • JIRA
  • Scrum framework
  • Sprint planning
  • Confluence documentation
  • Process optimization
  • Conflict resolution
  • Problem solving
  • Agile coaching
  • Kanban knowledge
  • Agile metrics tracking

Certification

  • PSM-1 from Scrum.org

Languages

English
First Language
English
Proficient (C2)
C2

Project management tools

  • JIRA
  • Notion AI
  • HP ALM

Testing Tools

  • playwright
  • nightwatch js
  • Browserstack

Timeline

Scrum Lead

Gartner India Research and advisory Services Pvt Ltd
12.2021 - Current

Scrum Master

Gartner India Research and Advisory Services
01.2019 - 11.2021

Lead Test Engineer

Gartner India Research and Advisory Services
01.2017 - 12.2018

Senior Test Engineer

CEB India
04.2014 - 12.2018

Quality Analyst - II

Scintel Technologies Pvt Ltd
02.2010 - 04.2014

Bachelor of Engineering - Electronics And Communication ENgineering

Anna University

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Nagajothi Palanichamy