Vishal Jain
Scrum Master
Bengaluru
Summary
• 13+ years of experience including 7+ years as a Scrum Master in Utility & Insurance Domains
• PSM-1 & Scaled Agile Certified Scrum Master with extensive knowledge of Agile approaches such as Scrum, Kanban, Lean etc.
• Accountable for making sure the team adheres to the procedures, practices, and embraces agile ideals and principles. Exhibit agility by setting an example and employing a servant leadership style
• Close collaboration with Product Owners, Stakeholders & team to create a well-defined and prioritized product and sprint backlog
• Strong interpersonal and organizational abilities along with proficiency managing stakeholders, having more than three years of onshore/client site experience in Charlotte, USA (2016–2020)
• Coached and Mentored team members on Agile methodologies and best practices, encouraging a continuous improvement culture
• Help manage risks and dependencies between multiple Scrum Teams, understand the impact, create a sense of urgency, and implement effective risk response plans
• Facilitation and support for all scrum events: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospectives & Backlog grooming
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Scrum Lead
Optum Global Solutions
Bengaluru
4 2021 - Current
- -Playing Scrum Master role for two Scrum Teams, 9 and 8 members respectively, under Encounters and Providers Domain.
- Partnered with Product Owner and Business to ensure continuous refinement of Backlog, which included creation of detailed Backlog Items using RALLY.
- Conducted multiple Agile coaching sessions with Product Owners, Delivery Leaders, and Development teams for Agile practices and promote Agile values.
- Cultivated strong partnerships with external stakeholders, such as vendors or consultants, ensuring seamless integration into existing workflows when necessary.
- Enabled Scrum team in facilitating discussions, decision making, conflict resolution, and removing their impediments.
- Prepared and participated in Agile Release Train (ART) ceremonies, such as Program Increment (PI) Planning, System Demos, and Inspecting and Adapting SAFe principles.
- Created reports related to burndown/burn up, WIP, scope change, velocity, etc., for weekly capability review meetings with leadership and business.
- Collaborated with Vendor teams on NEMIS PRIME delivery and facilitated SOS meetings to guarantee prompt delivery, and identification of any obstacles and difficulties.
- Provided guidance to new Scrum Masters to help them acquire understanding of tools, processes, and working agreements of team.
- Compiled over 50 retrospective templates and shared them with other Scrum Masters for their utilization.
Scrum Master - Project Lead
Allianz Technology
Pune
9 2020 - 4 2021
- Scrum Master role for three Scrum Teams (Finance, New Business, Document Management) of 9,12 & 6 members respectively
- Partnered with Greece business and technology team to implement ITMP solutions as per their customization
- Led teams in Agile methodologies and delivered essential training to cultivate favorable attitude towards Agile practices
- Facilitated and accountable for owning Scrum Agile ceremonies for scrum team(s)
- Created burndown/burn up charts, velocity charts and capacity planning charts for analysis and reporting
- Assisted Scrum team in facilitating discussions, decision making, conflict resolution and removing their impediments
- Collaboratively worked with Product owners and Business Analyst to refine product backlog.
Scrum Master
Accenture
Charlotte
06.2017 - 07.2020
- Scrum Master role for two Scrum teams of 12 and 6 team members.
- Collaborating with Product Owner and Business, ensured ongoing improvement of Backlog. This involved creating comprehensive Backlog Items using JIRA.
- Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques, including Tosca and Kanban.
- Coordinated 20+ product releases and performed production validation post-deployment.
- Created burndown/burn-up charts, velocity charts, Firebase Analytics charts for analysis and reporting.
- Collaborated with product owners, program and project managers to communicate delivery of work product from scrum team and escalate key risks and issues impeding scrum team effectiveness.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
Test Lead
Accenture
Mumbai
08.2011 - 06.2017
- Worked on Auto/Property Claims system in Insurance domain
- Built domain knowledge in application and became SME for Test as well as Development team SME in ERL, Medbill, FNOL, Reports & Correspondences, Litigation & Salvage Modules
- Created High quality test deliverables as well as performed Test execution across multiple releases Introduced Hexawise as Test Design tool to save time & improve Test Coverage
- Estimating test effort for work items as well as all Status reporting
- Managed Automation Testing efforts using Selenium & TestNG.
Education
B.Tech - Computer Science
Arya College of Engineering & IT, Jaipur (Rajasthan)
Jaipur 07.2007 - 05.2011
Skills
Agile Methodologies
Scrum
Kanban
Product Backlog Management
Project Management
Conflict Resolution
Release Management
Project Budgeting
Scaled Agile
Rally, JIRA & Confluence
Agile Coaching
Stakeholder Collaboration
Certification
Professional Scrum Master (PSM-1)
Timeline
Scrum Master
Accenture
06.2017 - 07.2020
Test Lead
Accenture
08.2011 - 06.2017
B.Tech - Computer Science
Arya College of Engineering & IT, Jaipur (Rajasthan)
07.2007 - 05.2011
Scrum Lead
Optum Global Solutions
4 2021 - Current
Scrum Master - Project Lead
Allianz Technology
9 2020 - 4 2021
Professional Scrum Master (PSM-1)
SAFe Practitioner |Scaled Agile
SAFe Scrum Master |Scaled Agile
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