Ajay Kumar Puranam
Hyderabad
Summary
Confident leader with strong interpersonal and communication skills, proficient in fostering teamwork and collaboration. Highly adaptable with knack for problem-solving and decision-making. Proven track record in driving projects to successful completion through strategic planning and resource management.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Manager
Ernst & Young
Hyderabad, Telangana
01.2024 - Current
- Spearheaded community engagement initiatives, enhancing company reputation locally.
- Oversaw compliance with regulatory standards, passing all inspections without any violations.
- Led team of 25 employees, fostering a collaborative environment to meet project deadlines efficiently.
- Reviewed and updated IT policies and procedures to reflect changes in regulations and business environment.
- Delivered training sessions to audit staff on IT risks, controls, and compliance standards, raising team competency.
- Monitored implementation of agreed upon actions from audit findings, verifying improvement in IT practices.
- Conducted detailed risk analyses on potential investments, highlighting vulnerabilities.
- Conducted advanced policy and compliance audits, liaising with internal and external auditors to ensure optimum results.
- Built and maintained risk awareness amongst staff by providing ongoing support and training.
- Monitored compliance with internal and external risk management standards.
Operations Associate Manager
Wellsfargo India Solutions PVT Ltd
Hyderabad, Telangana
04.2022 - 08.2023
- Led team of 25 employees, fostering a collaborative environment to meet project deadlines efficiently.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Collaborated with team members to achieve target results.
- Developed team communications and information for meetings.
- Handled customer concerns and escalated major issues to supervisor.
- Developed ongoing programmes using good team communication and collaboration.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
- Enhanced working relationships by participating in team-building activities.
Senior Team lead
Solugenix Corporation
Hyderabad, Telangana
08.2021 - 03.2022
- Picked up additional tasks to aid team success.
- Monitored changes in legislation and industry standards, adapting processes to comply with regulatory requirements.
- Proactively identified opportunities for process improvement, leading to reduced application turnaround times.
- Liaised with solicitors, estate agents, and applicants to gather necessary documentation for mortgage processing.
- Conducted risk assessments on mortgage applications, identifying potential red flags and inconsistencies.
- Implemented lending criteria for mortgage products, contributing to policy development.
- Participated in audit reviews, providing evidence and explanations for underwriting decisions.
- Assessed borrower's creditworthiness, offering alternatives to those not meeting standard criteria.
- Facilitated communication between sales and underwriting teams to streamline loan approval processes.
- Maintained strict confidentiality with sensitive applicant information, adhering to data protection regulations.
- Streamlined underwriting processes through the implementation of automation tools, reducing processing times and improving customer satisfaction.
- Managed a portfolio of high-value loans, applying meticulous attention to detail to prevent financial losses and fraud.
Team Lead
Arcus Lending
Gurgoan, Haryana
01.2021 - 08.2021
- Analysed project data to identify trends, making recommendations for process improvements to enhance efficiency.
- Implemented quality control procedures, ensuring deliverables met or exceeded client expectations.
- Participated in the recruitment and selection of project team members, ensuring the right mix of skills and experience.
- Liaised between project teams and clients, maintaining open lines of communication to meet project requirements.
- Facilitated cross-functional workshops and training sessions to align team efforts with project objectives.
- Monitored project budgets, tracking expenditures and implementing cost-control measures to stay within financial limits.
- Coordinated logistics for project events, including venue selection, equipment setup, and attendee registration.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
Senior Lead Analyst Trainer
WellsFargo India Solutions PVT Ltd
Hyderabad, Telangana
05.2012 - 12.2020
- Implemented a feedback system for training sessions, allowing for continuous improvement of training methods and materials.
- Reviewed and updated training policies and procedures regularly to comply with legal and regulatory requirements.
- Monitored industry trends and advancements to keep training content up-to-date and relevant.
- Analysed training feedback and performance data to report on the impact of training initiatives to senior management.
- Conducted regular assessments to monitor trainee progress and identify areas for improvement, adapting training methods accordingly.
- Utilised a variety of training methodologies, including face-to-face, online, and blended learning, to accommodate diverse learning styles.
- Collaborated with department heads to assess training needs and develop bespoke programmes tailored to specific job roles.
- Maintained accurate records of training activities, participant progress, and programme effectiveness for reporting purposes.
- Organised and led train-the-trainer sessions to ensure consistency in training delivery and methodology across the team.
- Documented participant attendance, engagement and progress.
- Reduced process gaps by effectively training new hires on best practices and protocols.
- Maintained up-to-date knowledge of industry best practices to incorporate into training programmes.
Education
Master of Business Administration - Accounts and Economics
Osmania University
Hyderabad, IN-TS2011
Skills
- Strategic planning software
- Product development
- Crisis handling
- Customer relationship management systems
- Problem-solving
- Team building
- Leadership
Certification
- [Area of certification] certified
- [Area of study] certified
Hobbies and interests
- Playing Cricket
- Spending time with Pets
Accomplishments
- Recipient of Wells Fargo Champion award for providing training and ensuring team attain BAU with in time.
- Driven control measures to minimize Downstream errors and IDP errors. Received very good feedback from the management and with LOB on the training concluded.
- Multiple Idea Projects submission. Learned Sign Language in 2 weeks and trained a team of 12
- Received Share success award from the LOB for the support provided.
- Huge dollar saving in projects submitted.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Manager
Ernst & Young
01.2024 - Current
Operations Associate Manager
Wellsfargo India Solutions PVT Ltd
04.2022 - 08.2023
Senior Team lead
Solugenix Corporation
08.2021 - 03.2022
Team Lead
Arcus Lending
01.2021 - 08.2021
Senior Lead Analyst Trainer
WellsFargo India Solutions PVT Ltd
05.2012 - 12.2020
Master of Business Administration - Accounts and Economics
Osmania University