Ishmit Mishra
New Delhi,dELHI
Summary
Experienced professional with expertise in product knowledge and integration, strategic planning software, and quality assurance. Demonstrates a strong ability to drive strategic planning initiatives while ensuring high standards of quality across processes. Committed to leveraging core competencies to deliver impactful results and support organisational growth.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Manager
Ernst & Young
New Delhi, Delhi
01.2019 - Current
- .
- Championed continuous improvement initiatives throughout various departments by leveraging innovative approaches towards utilising our comprehensive set-up of inter-related software tools and databases.
- Maintained up-to-date knowledge on emerging trends in enterprise resource planning technology, particularly concerning advancements within the world of SAP software.
- Led the integration of new modules into existing SAP systems.
- Collaborated closely with stakeholders to understand and fulfil their specific needs via tailored SAP applications.
- Streamlined business processes with the introduction of customised SAP solutions.
- Conducted thorough testing for all newly implemented or modified components within the company's extensive range of integrated SAP systems.
- Managed a team of junior IT professionals, providing guidance and mentorship that greatly enhanced their ability to contribute valuable skills towards maintaining our sophisticated suite of integrated business applications.
- Minimised repeat incidents by correctly identifying changes to systems and processes.
- Provided timely cost and labour estimates and communicated deliverable status to stakeholders.
Consultant, digital transformation
Pricewaterhousecoopers
Pune, Maharashtra
09.2017 - 01.2019
- Accelerated digital transformation by implementing innovative strategies and technological solutions.
- Fostered strong relationships with technology vendors; ensured optimal service quality and cost-effectiveness in procurement deals.
- Managed complex IT projects smoothly, ensuring timely delivery without compromising quality.
- Implemented effective change management strategies during major system upgrades which reduced downtime and maintained employee morale.
- Initiated technical workshops for employees; fostered a tech-savvy workforce capable of leveraging latest technologies.
Assistant manager
Kellogg's
Mumbai, Maharashtra
09.2016 - 09.2017
- Resolved disputes promptly, maintaining cordial working relationships with vendors.
- Established vendor relationships by negotiating contracts and managing communications.
- Managed contract renewals, leading to consistent service delivery.
- Ensured timely deliveries by closely monitoring vendor performance and adherence to schedules.
- Collaborated closely with cross-functional teams for successful project delivery.
- Actively participated in post-implementation review meetings, contributing valuable insights for future improvements.
- Led system upgrades to ensure seamless operations of the company's SAP infrastructure.
- Simplified complex technical jargon for non-technical stakeholders during project discussions.
- Documented all phases of the project lifecycle clearly and concisely, fostering better understanding amongst team members.
- Provided expert advice on choosing best-fit SAP solutions based on client requirements and budget restrictions.
- Delivered comprehensive support to users through effective troubleshooting of SAP issues.
- Identified current inefficiencies and recommended changing functionality or behaviours to eliminate concerns.
Associate consultant
ADP
PUNE, Maharashtra
10.2013 - 09.2016
- Optimised existing processes with strategic use of SAP functionalities.
- Prepared proposals outlining requirements, potential solutions and required resources, timelines and costs to achieve objectives.
- Performed security testing using results to identify and fix vulnerable areas.
- Enhanced client business functionality by delivering implementation and support of SAP modules.
- Consulted on technical integrations of SAP applications with client and third-party tools and applications.
Education
Bachelor of Technology - Electronics and Communication
C
Lucknow 08.2008 - 07.2012
Skills
- Product knowledge and integration
- Strategic planning software
- Strategic planning
- Quality Assurance
Languages
English
Fluent
Affiliations
- Travel
- Listening Music
Certification
SuccessFactors Employee central
SuccessFactors Employee central payroll
SuccessFactors Time tracking
Timeline
Manager
Ernst & Young
01.2019 - Current
Consultant, digital transformation
Pricewaterhousecoopers
09.2017 - 01.2019
Assistant manager
Kellogg's
09.2016 - 09.2017
Associate consultant
ADP
10.2013 - 09.2016
Bachelor of Technology - Electronics and Communication
C
08.2008 - 07.2012
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