Summary
Overview
Work History
Education
Skills
Timeline
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Ajay Raj Arulselvan

Summary

Accomplished VMware Administrator at Accenture with expertise in patch management and vendor coordination. Proven ability to enhance system performance and reliability through effective troubleshooting and hardware upgrades. Skilled in managing complex server environments while delivering exceptional support and training to team members. Strong analytical skills complemented by a proactive approach to problem-solving.

Overview

4
4
years of professional experience

Work History

VMware Administrator

Accenture
Banglore
12.2023 - Current
  • Working experience on various HW vendors such as HP, Dell
  • Working on ticketing tools such as ServiceNow & Jira.
  • Patch & Upgrade of vSphere ESXi, vCenter Server & other VMware Solutions
  • Coordinate with vendors and local support teams for Hardware relate issues of physical servers.
  • Develop training materials, KT materials and Standard Operating Procedures. Train team members about technologies used in the environment.
  • Handled patch management process(WSUS), building & decommissioning servers and adding resources in Vcentre.
  • Handling user management tasks- provisioning user's access & administration to servers, shared folders and applications.
  • Upgraded existing hardware to ensure compatibility with new versions of VMware products.
  • Reviewed logs regularly for errors or anomalies that may indicate a problem with the environment.

Wintel Engineer

HCL TECHNOLOGIES LTD
CHENNAI
02.2021 - 12.2023
  • Managing 1100+ physical and virtual servers with domain admin privileges
  • Monthly patch deployment and reboot of all the serves in estate
  • Server Build and retirement (Physical\Virtual)
  • Hands on experience in vulnerability tickets
  • Manage VMs with help of VMware VSphere
  • Taking / Reverting snapshots for VM's as per customer requirement
  • Performing Host migration and disk conversion extensions
  • Providing admin access to servers and account lock out issues
  • Creating and managing user, groups, and computer accounts
  • Managing folder access permissions
  • Monitoring and troubleshooting CPU utilization and Memory
  • Configure the SNMP on servers
  • Monitoring Enclosures and coordinating with Onsite team if any hardware issues
  • Log the issue and coordinating with Microsoft
  • Troubleshooting and resolving common and rare issues in the environment
  • Working on Request, Incidents, change and task through Service Now tool and closing calls within the defined SLA
  • Provided 24x7 on-call Production support on a shift basis
  • Attending CAB Call & meetings with client
  • Generating performance reports of the virtual and physical servers
  • Generating RDS CAL use reports on monthly basis
  • Installed and configured network printers and other peripheral devices
  • Analysed network traffic and performance metrics to optimize system performance
  • Implemented, developed and tested installation and update of file servers, print servers and application servers
  • Resolved issues and escalated problems with knowledgeable support and quality service
  • Diagnosed and resolved hardware and software issues
  • Maintained flexible schedule and responded to after-hours and weekend emergencies
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
  • Introduced management tools to create and manage virtual server computing environment
  • Managed and monitored installed systems for highest level of availability
  • Performed software installations and OS upgrades to support layered software packages
  • Planned and implemented upgrades to system hardware and software.

Education

Bachelor of Engineering Technology: Electrical, Electronics And Communications Engineering -

Velalar College of Engineering And Technology Erode
07.2020

Skills

  • Windows Server management (2003-2019)
  • Monitoring tools (ScienceLogic, SolarWinds)
  • Endpoint management (SCCM, Configuration Manager)
  • Patch management solutions (SolarWinds, ManageEngine)
  • Virtualization technologies (VMware, HCI)
  • Hardware upgrades and support (Nutanix, Dell, HP)
  • Incident management
  • Vendor coordination
  • VMware cloud on AWS
  • Windows administration
  • Hardware troubleshooting

Timeline

VMware Administrator

Accenture
12.2023 - Current

Wintel Engineer

HCL TECHNOLOGIES LTD
02.2021 - 12.2023

Bachelor of Engineering Technology: Electrical, Electronics And Communications Engineering -

Velalar College of Engineering And Technology Erode

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Ajay Raj Arulselvan