Ajay Siddharthan R
Manager/Senior Consultant
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Manager/Senior Consultant
Ernst & Young
01.2025 - Current
- Directed cross-functional teams to effectively implement complex projects, guaranteeing completion within specified timeframes and budget constraints.
- Developed and implemented strategic plans to meet both technical and business objectives, aligning with company vision.
- Coordinated with key stakeholders to define project scopes, guaranteeing consistency with organizational goals and expectations.
- Oversaw the design, development, and ongoing maintenance of product or system architectures, contributing to long-term operational stability.
- Drove continuous improvement initiatives, focusing on process enhancement and operational efficiency gains.
- Conducted regular performance evaluations, offering constructive feedback to team members to foster professional growth.
- Initiated and implemented innovative training programs, significantly improving team productivity and customer satisfaction levels.
- Addressed and resolved escalated customer issues promptly, maintaining professionalism and preserving customer loyalty.
- Mentored and coached team members, providing guidance to unlock their full potential and advance their career trajectories.
Senior Applications Administrator
Thermo Fisher
03.2023 - 12.2024
- Managed team of 5 support specialists in tracking and documenting service performance, guaranteeing adherence to operational targets.
- Managed project timelines and work distribution, conducting thorough reviews for accuracy and completeness of team deliverables.
- Spearheaded the migration and implementation of various applications from on-premises to cloud environments utilizing AWS services such as S3, Route53, EC2, RDS, Load Balancers, and Redshift.
- Implemented server virtualization through Docker and automated configuration processes using Docker containers.
- Administered AWS services, tailoring configurations to specific project requirements.
- Conducted regular maintenance and health checks of applications hosted on cloud platforms.
- Tested, debugged, implemented, and documented software programs, contributing to the enhancement of company products and customer/internal systems.
- Utilized Oracle PL/SQL expertise for database querying and performance optimization, collaborating effectively with hardware, operating system, and database administration teams.
- Developed UNIX shell scripts and administered cron jobs to enhance operational efficiency.
- Maintained stringent Service Level Agreements (SLA), ensuring high system availability, capacity management, and adherence to Performance KPIs.
- Integrated data with Prometheus and Grafana to facilitate real-time monitoring and live data visualization.
Senior Engineer
Robert Bosch
08.2022 - 03.2023
- Managed and administered JIRA/Confluence/BitBucket, enhancing functionality and user experience through add-ons, plugins, and extensions.
- Served as an Atlassian technical expert, leading migrations and advocating for the adoption of efficient development and workflow processes.
- Conducted certificate renewal for Mongo, RDS, and Pentaho, upholding system security and compliance standards.
- Oversaw JIRA permissions, ensuring project-wide integrity by regulating issue, space, and repository access.
- Executed Tableau server upgrades and patching to maintain system health and performance.
- Developed JIRA metrics dashboards and advanced filters, delivering valuable operational and performance insights to stakeholders.
- Streamlined JIRA setup and workflows to improve process efficiency and enhance user experience.
- Created custom JIRA workflows, post functions, and validators tailored to specific business needs.
- Authored Groovy-based Unix scripts to automate operations and augment system functionality.
- Demonstrated database and MS-SQL administration expertise, including crafting complex SQL queries.
- Employed JIRA Query Language (JQL) and scripting for sophisticated data analysis and reporting.
- Customized Confluence spaces to foster collaborative work and effective information sharing.
- Maintained cloud-based applications with regular health checkups, ensuring consistent service availability.
- Leveraged the Atlassian Suite to synchronize business processes with technological capabilities, facilitating process improvements.
Operations Engineer
Mavenir
05.2018 - 06.2022
- Interacting with the customer for troubleshooting issues and collecting logs.
- Depth knowledge on network protocols, PACO Nodes, MMSC, TMO Nodes.
- Raising internal CR and maintaining activity records for various products and services.
- Installed, maintained and upgraded Redhat Linux Servers using kickstart based network installation.
- Worked on Shell scripts to run, kill, monitor, backup, rollback and archive all files for Server.
- Performing DB configuration for PACO Nodes when required.
- Performing health checks on a regular basis for preventive maintenance of the network.
- Performing configuration changes as per customer requirements.
- Patch upgradation on EPC Nodes.
- Performing sanity tests to ensure system performance.
Education
Bachelor of Science - Electronics And Instrumentation
Dr. Mahalingam College of Engineering
04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Microsoft Excel
Scrum Master
Linux
Communication
AWS Cloud
Atlassian
Certification
Artificial intelligence For All
Timeline
Manager/Senior Consultant
Ernst & Young
01.2025 - Current
Senior Applications Administrator
Thermo Fisher
03.2023 - 12.2024
Senior Engineer
Robert Bosch
08.2022 - 03.2023
Operations Engineer
Mavenir
05.2018 - 06.2022
Bachelor of Science - Electronics And Instrumentation
Dr. Mahalingam College of Engineering
04.2001 -