AJAY VIJAY RANE
SALON PROFESSIONALS EDUCATOR
PUNE
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality Education delivery. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.
Overview
17
17
years of professional experience
Work History
SR. TECHNICAL EXECUTIVE (EDUCATOR)
L'OREAL INDIA PVT.LTD
10.2009 - Current
- Imparting Education to accounts (salons) to upskill their workforce on Company portfolio products.
- Effective planning of training to reach maximum distribution.
- Serviced existing accounts (salons) on regular basis to maximize market share.
- Educating new internal team members & Associates on product portfolio.
- Worked closely with commercial team to achieve turnover goals.
- Mentored junior staff members to develop their technical skillsets, enhancing overall team capabilities.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Marketing Research Assistant
Diligent Media Corporation
03.2008 - 06.2008
- Analyzed survey data and generated insights.
- Implemented improvements to existing survey questionnaires based on feedback from respondents leading to better quality data collection.
Education
Bachelor of Commerce -
04.2001 -
Skills
Self Motivation
undefinedLanguages
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
SR. TECHNICAL EXECUTIVE (EDUCATOR) - L'OREAL INDIA PVT.LTD
10.2009 - Current
Marketing Research Assistant - Diligent Media Corporation
03.2008 - 06.2008
MUMBAI UNIVERSITY - Bachelor of Commerce,
04.2001 -
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