AJEET GAIKWAD
Back Office Associate
Kharghar
Summary
Dynamic logistics and freight operations professional with over 14 years of expertise in freight forwarding, road freight operations, import/export documentation, data quality auditing, carrier invoice resolution, transportation management systems, and shared service operations. Recognized for consistently exceeding targets and driving success in fast-paced environments through a results-oriented approach to achieve organizational goals. Combines strategic thinking with hands-on experience to deliver impactful solutions that enhance overall performance and efficiency. Committed to fostering collaboration and innovation within teams to navigate complex challenges in the logistics sector.
Overview
1
1
Language
6
6
Certifications
15
15
years of professional experience
Work History
Process Associate
DHL Global Forwarding Freight Shared Services LLP
07.2014 - Current
- Beer, Wine & Spirits Imports Order Creation - Export Order Bookings - Enter the details through SOP in the FLOW software, for Ex .Type of contaier, Place of Discharge, Loading Address, Delivery Address, Commodity Discription and Quantity. etc.
- Road Freight Operations (US & Germany), Data Auditing, Carrier Billing, Manifest Preparation, Training and Operational Support.
- TMS - Transport Management System - Updating details of transport from POD/Invoice. IN & OUT timing from both PU and Delivery Locations.
- Calculating Detention Charges as per Debtors Rules.
- Conducting training for new joiners also assisting them with resolving queries.
- Data quality auditing and process support
- Key Achievements: - Multiple Star of the Month Awards
Senior Process Associate
Wipro BPO
Powai
12.2011 - 07.2014
- Resolving credit card related queries of customers with high accuracy.
Process Associate
Tandon Advance Device Pvt. Ltd.
02.2011 - 12.2011
- Processed medical billing data accurately and achieved daily targets.
Education
BA - Economics
Mumbai University
India01-2011
Skills
Problem-solving
Time management
Multitasking Abilities
Computer skills
Certification
Playing Chess, Carrom and Listening Music
I like to learn and explore new things.
Timeline
Process Associate
DHL Global Forwarding Freight Shared Services LLP
07.2014 - Current
Senior Process Associate
Wipro BPO
12.2011 - 07.2014
Process Associate
Tandon Advance Device Pvt. Ltd.
02.2011 - 12.2011
BA - Economics
Mumbai University