AJEET KUMAR PANDAY
Sambalpur
Summary
Dynamic Senior Relationship Manager with extensive experience at DCB Bank, excelling in relationship building and portfolio management. Proven track record of enhancing client satisfaction and driving sales through expert banking product knowledge. Adept at resolving complex inquiries and fostering long-term partnerships, leveraging strong communication skills to achieve outstanding results.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Senior Relationship Manager (DEPUTY MANAGER II)
DCB BANK
SAMBALPUR
03.2025 - 09.2026
- Cultivated strong relationships with clients to enhance customer satisfaction.
- Analyzed client portfolios to identify opportunities for growth and improvement.
- Provided expert advice on banking products and services to clients.
- Managed client inquiries and resolved issues promptly and professionally.
- Developed and managed a portfolio of existing clients to ensure long-term customer relationships.
- Maintained an up-to-date understanding of industry trends and best practices in order to remain competitive in the marketplace.
- Managed daily banking operations to ensure compliance with regulatory standards.
- Facilitated customer service initiatives to enhance client satisfaction and engagement.
Personal Banker (Deputy Manager)
HDFC BANK
RAJGANGPUR
12.2023 - 03.2025
- Managing a portfolio consisting of a number of groups, which includes a number of accounts.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Advised customers on various financial products available from the bank.
- Expanded customer relationships by maintaining regular follow-up processes, and rapport.
- Met with customers to analyze financial needs and maximize sales opportunities by seeking references.
- Educated customers on banking services, enhancing their understanding of products.
- Assisted clients with account openings and financial product inquiries.
ERM- Corporate Agency
Bajaj Allianz Life Insurance Co Ltd (Axis Bank)
ROURKELA
06.2023 - 12.2023
- To get maximum sales output from the respective corporate partner by building a communicative and productive relationship with employees, through which we can approach maximum clients to maximize our sales, while working there.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
SDM-Corporate Agency
HDFC LIFE INSURANCE COMPANY LTD (HDFC BANK)
ROURKELA
05.2022 - 05.2023
- Making corporate employees comfortable with companies' products, and also handling clients to maximize the utmost output for the respective company.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Manager
HIRA E-WHEELS
Sambalpur
08.2019 - 04.2021
- Managed a team of sales executives to maximize the sales
Education
Graduation -
Gangadhar Meher Autonomous College
01.2016
12th -
Gangadhar Meher Junior College
01.2013
Matriculation - Board of Secondary Education
Nanakram High School
Odisha01.2011
Skills
- Computer DCA
- Relationship building and management
- Portfolio management
- Relationship management
- Banking product knowledge
- Client relationship management
- Public speaking
PERSONAL INFORMATION
- Father's name: Ran Chandra Pandey
- Mother's name: Shail Devi
- Date of birth: 08/15/1996
- Gender: Male
- Nationality: Indian
- Marital status: Married
Languages
- English
- Hindi
- Odiya
Hobbies and Interests
Chess
Certification
. IRDA license certification
. NISM Series V-A: Mutual Fund Distributors Certification Examination
Currentjoblocation - City
SAMBALPUR
Disclaimer
The information mentioned above is true to the best of my knowledge
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Timeline
Senior Relationship Manager (DEPUTY MANAGER II)
DCB BANK
03.2025 - 09.2026
Personal Banker (Deputy Manager)
HDFC BANK
12.2023 - 03.2025
ERM- Corporate Agency
Bajaj Allianz Life Insurance Co Ltd (Axis Bank)
06.2023 - 12.2023
SDM-Corporate Agency
HDFC LIFE INSURANCE COMPANY LTD (HDFC BANK)
05.2022 - 05.2023
Sales Manager
HIRA E-WHEELS
08.2019 - 04.2021
Graduation -
Gangadhar Meher Autonomous College
12th -
Gangadhar Meher Junior College
Matriculation - Board of Secondary Education
Nanakram High School