AJESH V NAIR
HOSPITAL OPERATIONS
TRIVANDRUM
Summary
As an Assistant Manager with a results-oriented approach, I bring over six years of experience in hospital operations, project coordination, and strategic decision-making. I have a demonstrated history of overseeing departmental operations, introducing innovative healthcare solutions, and boosting operational efficiency via data analysis.
Overview
6
6
years of professional experience
6
6
Certificates
Work History
ASSISTANT MANAGER -OPERATIONS
MAR SLEEVA MEDICITY HOSPITAL
02.2023 - Current
- Departmental handling (OP & IP Operations, Executive Health checkup, Call Centre, Projects, Boards and signage, Medical Centre, Service Centre, Front office, ANM etc. ).
- Project Coordination and Departmental Commissioning ( Mar Sleeva Optical shop, Mar Sleeva medical Centre, Ortho Skill lab, new dialysis unit, Hearing aid clinic, Drug information Centre, Kids play area, etc. ).
- New innovations and implementation ( Bystander Health checkup, Nano Health checkup, Suite dialysis, CLP, Medicine courier service, Patient Navigation team, patient ambassador scheme, Healing card, Q R code Digital checklist, ROL in Operations, Google review drive, Process audit checklist, Chat Bot, OPD Centre of Excellence, Vaccination reminder call system, Hospital dashboard, etc. ).
- Organized in-house events (Chuvadu-TKR camp, Environmental day celebration, medical camps in Medical Centre, etc. ).
- Data analysis ( Monthly Review meeting, KPI presentation, Monthly hospital statistics analysis, Feedback analysis, Bed utilization, Equipment utilization, OT utilization etc.).
- Assist the AGM in strategic decision making based on data analysis and interpretation.
ASSISTANT MANAGER -OPERATIONS
TRAVANCORE MEDICITY HOSPITAL
08.2022 - 02.2023
- Departmental Handling ( Maintenance, Guest relations, OP&IP Operations, Accommodation etc. ).
- Elevated Security control system in accordance with the existing facility.
- Project Coordination and Departmental Commissioning.
- Assist the SOM in strategic decision making based on data analysis and interpretation
- Robust and hassle-free running of day-to-day operations .
- Hospital Boards and signage
- Planning and Implementation of the new service lines/Projects in accordance with the budget allocations.
- Promotional and internal branding activities.
OFFICER-OPERATIONS
TRAVANCORE MEDICITY HOSPITAL
01.2019 - 08.2022
- Assisted for implementing Patient Diet, IVF, Oncology, CRS, Patient welfare Team, Covid Hospital, Organization Branded Mineral water, A C ward, PICU etc.
- Monthly Report analysis
- Auditing
- Facility & Asset management.
MANAGER ON DUTY
TRAVANCORE MEDICITY HOSPITAL
06.2018 - 01.2019
- Grievance handling
- Inter departmental coordination.
- Conducting CME, Camps etc.
Education
MHA -
SB COLLEGE OF MANAGEMENT STUDIES
01.2015 - 04.2017
BSC NURSING -
RGUHS
01.2010 - 04.2014
Skills
Microsoft Power BI
Strategic Operations
AI
Data analysis - Excel
Certification
CERTIFICATE IN NABH ACCREDITATION STANDARDS FOR HOSPITALS (2018) - MEDVARSITY
Timeline
ASSISTANT MANAGER -OPERATIONS
MAR SLEEVA MEDICITY HOSPITAL
02.2023 - Current
ASSISTANT MANAGER -OPERATIONS
TRAVANCORE MEDICITY HOSPITAL
08.2022 - 02.2023
OFFICER-OPERATIONS
TRAVANCORE MEDICITY HOSPITAL
01.2019 - 08.2022
MANAGER ON DUTY
TRAVANCORE MEDICITY HOSPITAL
06.2018 - 01.2019
MHA -
SB COLLEGE OF MANAGEMENT STUDIES
01.2015 - 04.2017
BSC NURSING -
RGUHS
01.2010 - 04.2014
References
- MR. ARUN S, GENERAL MANAGER OPERATIONS, TRAVANCORE MEDICAL COLLEGE HOSPITAL, 9048951988
- MR. JIJU MATHEW, MANAGER OPERATIONS, MAR SLEEVA MEDICITY HOSPITAL, 9025474184
Vision in Healthcare Administration
AI in Health care
Software driven Daily dashboards
Patient subscription to hospitals
Church/Temple/Mosque clinics
Hospital wearables for health monitoring