Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AJIN CHARLY

Thrissur

Summary

Experienced Service Engineer and Sales Professional with over six years at Samsung Electronics, specializing in the repair and maintenance of home appliances. Demonstrated proficiency in installation, troubleshooting, and customer demonstrations, ensuring exceptional service quality. Gained valuable experience during a six-month internship at WHIRLPOOL service center, enhancing technical diagnostics skills. Holds an I.T.I. certification in Mechanical Refrigeration and Air Conditioning (MRAC) and fluent in English, Hindi, and Malayalam; actively pursuing opportunities to leverage technical expertise in a dynamic environment.

Overview

7
7
years of professional experience

Work History

Service Engineer

SAMSUNG Electronics
Thrissur
02.2019 - Current
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Implemented troubleshooting tactics to identify causes of poor machine performance.
  • Maintained certifications and completed training on systems and components.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Examined previously completed work for accuracy.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Conducted service appointments to diagnose and fix problems.
  • Completed documentation promptly, enabling service requests to be properly recorded and tracked.

Service Technician

Whirlpool India
Thrissur
08.2018 - 01.2019
  • Provided technical support to customers over the phone and in person.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Implemented troubleshooting tactics to identify causes of poor machine performance.
  • Maintained certifications and completed training on systems and components.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.

Education

Some College (No Degree) - Mechanicanic Refrigeration And Air Conditioning

Good Shepered Private I T I
Kunnamkulam, Thrissur, Kerala, India
06-2018

Skills

  • Troubleshooting techniques
  • Equipment maintenance
  • Parts replacement
  • Customer service
  • Technical support
  • Root cause analysis
  • Technical and diagnostic support
  • Equipment assembly
  • Technical consulting
  • Air compressor maintenance
  • Technical reporting
  • A/C troubleshooting

Languages

Malayalam
First Language
English
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Hindi
Beginner
A1

Timeline

Service Engineer

SAMSUNG Electronics
02.2019 - Current

Service Technician

Whirlpool India
08.2018 - 01.2019

Some College (No Degree) - Mechanicanic Refrigeration And Air Conditioning

Good Shepered Private I T I

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AJIN CHARLY