AJIN PRADEEP
Bengaluru
Summary
Scrum Master - Software Quality Engineer | 12+ year's expertise in Performance Testing and Test Strategy Development. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
12
12
years of professional experience
Work History
Staff Software Engineer
Bluejeans by Verizon
07.2019 - 10.2023
- Handled testing activities for Bluejeans Video Conferencing Desktop applications, including Blue for MAC and Blue for VDI and led team of 5 members
- Developed comprehensive test plans and strategies
- Created and executed test plans, ensuring highest levels of quality and accuracy in software performance
- Conducted performance testing on Blue for MAC, identifying app crashes and system hang issues using automation scripts
- Collaborated with System test team to devise test plans for running performance tests
- Delivered clear and concise test status updates and progress reports to executive stakeholders during Quarterly Business Reviews (QBR)
- Mentored junior QA engineers, offering technical guidance and conducting training sessions to elevate team capabilities
- Led weekly scrum meetings for QA team, facilitating effective communication and collaboration with development team
- Maintained thorough documentation of all QA processes and introduced innovative testing scenarios and techniques
- Demonstrated expertise in log analysis and crash dump analysis, swiftly resolving complex technical challenges
- Run automated tests for each release, maintain automation suites as and when newer changes are introduced.
Software Test Engineer 2
Citrix R&D Pvt. Ltd.
01.2016 - 07.2019
- Played pivotal role in testing Core Citrix Products Long-Term Service Release (LTSR) versions, including Citrix Receiver, Xen-App, and Xen-Desktop, ensuring their functionality, stability, and reliability.
- Worked on testing MS Teams for VDI - MTOP on its initial development phase and helped finding critical bugs impacting release
- Categorize automat-able test cases in each release and start working on them along with newer feature validations.
- Primary owner of Package and Performance testing for Citrix Receiver on Windows (Citrix Workspace), utilising advanced automation frameworks and tools like Win Process Monitor to enhance testing efficiency and accuracy
- Conducted rigorous functional testing; collaborated closely with developers to test and validate their fixes
- Worked closely with Escalation engineers and Technical Relationship Managers (TRMs) to confirm resolution of customer issues in beta builds, ensuring smooth transition from testing to deployment
- Prepared and executed comprehensive test cases based on requirements analysis, ensuring thorough coverage of all product functionalities.
Sr. Software Engineer
Mphasis, an HP Company
07.2011 - 12.2015
- Installed virtual machines using VMWare and Hyper-V; installed various Windows operating systems and HP Insight Management DVD (IMDVD) with precision and accuracy
- Validated graphical user interface (GUI), product versions, and fundamental functionalities of HP Systems Insight Manager (SIM) and other Insight Management components
- Executed complex test cases meticulously, ensuring comprehensive coverage of product features and functionalities
- Prepared detailed and insightful test reports
- Developed, reviewed, and refined test plans thereby increasing bug detection ratio by 10%
- Played vital role in onboarding process by providing training and mentoring to new team members.
Education
Bachelor's Degree in Electronics and Communication Engineering - Electrical, Electronics And Communications Engineering
SCMS School of Engineering And Technology (MG University Kerala)
Karukutti, Kochi, Kerala06.2011
Skills
- Software Quality Assurance and Quality Control
- Team Leadership Abilities, Team Collaboration, Team Reporting
- Test Strategy Development, Test Planning, Test Execution, Defect Tracking
- Requirements Documentation, Project Documentation
- Agile: Agile Methodology Expertise
- Manual Testing - End-to-End Testing, Regression Testing, Integration Testing, System Testing, Functional Testing, User Acceptance Testing, Stress Testing, Security Testing,Usability Testing, A/B Testing, Smoke Testing
- Training and Mentorship
- Time Management Abilities, Adaptability and Flexibility
- Testing and Debugging, Strong Debugging Abilities, Problem Solving Aptitude
- Software Applications, Hardware and Software Installation
- Software Development Lifecycle, Software Test Lifecycle
Accomplishments
- Received Appreciation Cards multiple times in Bluejeans
- Monthly Summit Award winner in Mphasis
- Multiple times Spot Award winner in Mphasis
Additional Information
Available to join immediately
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Malayalam
Upper intermediate (B2)
Tamil
Elementary (A2)
Tools
- Bug tracking: Jira
- Citrix Tools: OneBug, OneTest
- Test case repository and execution tools: TestRail. HP Application Lifecycle Management ALM
- Basic Python Automation, Hands-on experience in Automating WebApplication Testing using Selenium WebDriver.
- Virtualization Technologies - Citrix, VMWare and Windows HyperV, Citrix VDA and Citrix Workspace
- Automation tools: Cucumber, Intellij, Postman, Github, Jenkins
- Proxy Tools: CharlesProxy, ZScalerProxy
- Debug Tools: WinDBG, CDFTraces, Windows Event Viewer
- Performance monitoring tools: Windows Process Explorer, MAC Activity Monitor
- Documentation Tools: Confluence, MS Word and Excel
- Operating Systems: Windows and MAC
- Video Conferencing- Bluejeans(End to end), Basic knowledge of MS Teams, Zoom and Google Meet.
- Bowsers: Chrome, Firefox, Safari, Edge
- HP Servers - Basic Storage and Networking
Timeline
Staff Software Engineer
Bluejeans by Verizon
07.2019 - 10.2023
Software Test Engineer 2
Citrix R&D Pvt. Ltd.
01.2016 - 07.2019
Sr. Software Engineer
Mphasis, an HP Company
07.2011 - 12.2015
Bachelor's Degree in Electronics and Communication Engineering - Electrical, Electronics And Communications Engineering
SCMS School of Engineering And Technology (MG University Kerala)
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