Ajinkya Vasant Patil
Khandeshwar, New Mumbai
Summary
Experienced Trust & Safety Associate and Content Moderator at Accenture, specializing in content management and reporting. Demonstrated adaptability in fast-paced environments, enhancing team efficiency and delivering high-quality results. Proficient in MS Office and Tally, with a commitment to leveraging technology for empowerment and education.
Overview
11
11
years of professional experience
Work History
(Trust & Safety Associate) Content Moderator
ACCENTURE PVT. LTD.
AIROLI
04.2022 - Current
- Data Auditing & Quality Control: Conducted regular audits of team moderation logs to ensure data integrity and compliance with platform policies, identifying and correcting entry discrepancies.
- Team Data Coordination: Managed internal data tracking for a team of [Number] moderators, streamlining how production metrics were recorded and accessed.
- Reporting & Visualization: Developed and maintained daily, weekly, and monthly performance reports using Excel to track volume trends and key performance indicators (KPIs).
- Process Automation: Utilized Excel functions (such as VLOOKUP, Pivot Tables, and IF statements) to automate manual data entry tasks, reducing reporting time and improving accuracy.
Content Moderator
Data core & Technology Pvt. Ltd
Airoli
09.2019 - 04.2022
- Categorized products on wish.com to ensure accurate classification and user experience.
- Identified and removed offensive, inappropriate, or harmful content, including hate speech and violence.
- Produced original web content to enhance site engagement and relevance.
- Mentored new agents in process training to improve team competency.
- Resolved process-related queries from team members to support operational efficiency.
- Conducted audits of team activities to ensure compliance with content standards.
Computer Instructor
IL & FS Education Pvt. Ltd.
Panvel
06.2015 - 07.2019
- To teach the students the basics of computer.
- To make them aware of the Software as well as the Hardware knowledge.
- To take regular IT sessions of the teachers as well.
- Introducing them to MS-Office word, PowerPoint Presentation, and the basics of Excel sheet.
Education
<ul><li>CCC (Course on Computer Concept)</li></ul> -
By National Institute of Electronics and Information Technology. Government of India
03.2014
BSC. - Comp. Science
Mumbai University
01.2012
12th - Science
Mumbai University
01.2009
10th -
Mumbai University
01.2007
MS- CIT 3 Month Course Completed -
Maharashtra State Board
Skills
- Content Management
- MS – Office
- Tally
- MS – Excel
- Flexibility & Adaptability
- Team Work
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1
Accomplishments
FY25 - Star of Business Award
Timeline
(Trust & Safety Associate) Content Moderator
ACCENTURE PVT. LTD.
04.2022 - Current
Content Moderator
Data core & Technology Pvt. Ltd
09.2019 - 04.2022
Computer Instructor
IL & FS Education Pvt. Ltd.
06.2015 - 07.2019
<ul><li>CCC (Course on Computer Concept)</li></ul> -
By National Institute of Electronics and Information Technology. Government of India
BSC. - Comp. Science
Mumbai University
12th - Science
Mumbai University
10th -
Mumbai University
MS- CIT 3 Month Course Completed -
Maharashtra State Board