Ajit Pal
Ghaziabad
Summary
11 years of IT experience with past 5 years of experience in designing, implementing and supporting of cloud-based infrastructure and its solutions.
Overview
13
13
years of professional experience
2
2
Certification
Work History
Senior Specialist
HCL Tech
Noida
07.2019 - 06.2024
- Troubleshoot and solve problems across platforms and applications, and fix reported issues.
- Collaborate with other teams and customers during critical events.
- Work on migration and change projects to improve the design.
- Create SOPs, knowledge articles, and other reports.
- Work on vulnerability remediation and patching instances to minimize the risk of cyber-attacks.
- Proficient in AWS and Azure services like VPC, EC2, S3, ELB, Autoscaling Groups (ASG), EBS, IAM Roles and Policies, RDS, CloudFormation, Route 53, CloudWatch, CloudFront, CloudTrail, Azure VM, VNet, Azure Blob
- Experience in creating multiple VPCs and public and private subnets as per requirement, and distributing them as groups into various availability zones of the VPC.
- Create NAT gateways and instances to allow communication from the private instances to the internet through bastion hosts.
- Create S3 buckets in the AWS environment to store files, sometimes which are required to serve static content for a web application.
- Experience in designing and implementing cloud network security infrastructure services in AWS, including monitoring, vulnerability management, and data protection.
- I was responsible for handling customer tickets of our premium clients and maintaining the SLA.
- Deploy and Manage ECS and EKS clusters.
Identity and Access Management - Specialist
IBM India
Noida
03.2013 - 07.2019
- Account Creation, Disable, and Enable the user.
- Password reset from the Active Directory for the requested user
- Provide Access to the requested user from the application (Project-Based)
- Follow the emergency termination process of any requested user.
- Handle and troubleshoot all the issues (VPN, Software (Email (Outlook)), Internet Browser, MS-Office, JAVA, Browser – Internet Explorer of the user through RDS
- Completed Agile Project successfully to minimize the DSAT in Project.
- Created the SOP Documents to be followed by the Technical Resources.
Analyst
Serco International
Okhla
10.2011 - 03.2013
- Interacting with U.K passengers and providing train times and fare information
- Handling calls and giving the best route using the maps during disruption and London Olympics 2012.
Education
B. Com -
Delhi University
06-2006
Skills
- AWS Cloud
- Azure Cloud
- Cloud Migration
- Terraform
- Jenkins
- AWS CloudFormation
- Incident Management
- Change Management
- Problem Management
- ECS and EKS
- Vulnerability Remediation
- Active Directory Administration
- Docker Container
- ServiceNow
- Linux and Windows OS
Certification
- AWS Certified Solutions Architect Associate (Valid up to May 2025)
- AWS Certified Sys Ops Administrator - Associate (Valid up to February 2027)
- Terraform Beginner Certificate from Udemy – Certificate url: ude.my/UC-fc68c496-3d38-42b6-b71b-089291bc4281
Projects and Achievements
- Implemented change of Instance Type on 1300 Servers Intel to AMD change instance type project. Wherein we changed all AWS intel based ec2 instances to AMD instances. Standalone, Autoscaling and for ECS and EKS clusters. Using CI/CD Pipeline and Updating the CloudFormation template.
- Database Migration Successfully completed Database migration from AWS RDS to AWS EC2.
- OS Patching and Vulnerability Remediation Worked on Manual and Automatic Patching activity using AWS Systems Manager tool and Azure Update Manager to minimize the risk of cyber-attacks.
Languages
- English
- Hindi
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Senior Specialist
HCL Tech
07.2019 - 06.2024
Identity and Access Management - Specialist
IBM India
03.2013 - 07.2019
Analyst
Serco International
10.2011 - 03.2013
B. Com -
Delhi University
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