Summary
Overview
Work History
Education
Skills
Accomplishments
Coreareas
Personal Information
Certificationstraining
Languages
Nature and Wildlife Photography
Timeline
AdministrativeAssistant

AJITH B

Backup Administrator
Bangalore

Summary

Proficient in managing backup and restore operations for complex Windows, Linux, and database systems, including those running on VMware Hypervisor. Demonstrated expertise in Commvault and Avamar backup administration, with exposure to Azure/Cloud technologies and a commitment to staying up-to-date on industry trends and best practices. In-depth knowledge of Backup & Restore concepts, including SQL and Oracle backups, and experience generating and reviewing backup reports to ensure compliance with high standards of performance and security. Skilled in capacity planning and performance analysis of backup and recovery infrastructure, including the configuration of disk and tape backup, tape labeling and pool management, and schedule management. Proactive in deploying and configuring CommServe and Media Agent as required, performing CommServe DB Maintenance and disaster recovery operations as and when needed, and collaborating closely with software/hardware vendors to troubleshoot issues. Proficient in working with various Networker (v19.4) modules like SQL, VMWare, and Lotus Notes Backups, with a commitment to delivering outstanding results. Experienced in performing upgrades on Commserve, Media Agent, and all clients to the latest long-term release version 11.28 in Commvault, ensuring optimal performance and security. Familiarity with data migration and archiving strategies, including tiered storage, data classification, and retention policies. Ability to collaborate with other IT teams such as infrastructure, security, and application support teams to ensure a comprehensive backup and recovery strategy that aligns with business objectives. Strong project management skills, including the ability to plan, execute, and deliver backup-related projects on time and within budget. An effective communicator with excellent decision-making, collaborating, relationship building, team management, analytical & problem-solving skills; capabilities in mentoring the team and resource speaking.

Overview

14
14
years of professional experience

Work History

Tech Specialist

Cognizant
2 2016 - Current
  • Responding to customer requests by installing Avamar clients and configuring replication between sites using a WAN link
  • Deployed New AVEs(Avamar Virtual Edition) for various locations as per cliet requirement like 0.5 TB,1 TB and 4 TB AVE and so on.
  • Installed and upgraded AVE's in all locations in order to maintain up to date security policies as per vendor recommendation.
  • Performed Avamar NDMP upgrades on the NDMP clients as and when required
  • Troubleshooted various issues on Avamar administrator,clients and so on
  • Received appreciations from client for performing deployments in Avamar and PPDM and configuring various critical backups
  • Upgraded all AVE's to the latest version v19.10
  • Performed Upgrades of DD OS as per vendor recommendations in order to mitigate cyber threats.
  • Troubleshooted various installation and deployment issues as and when they occur
  • Troubleshooted various issues on Data Domain and addressed several issue
  • Deployed PPDM tool (Power Protect Data Manager) across various locations and configured Agent backups Like MS-SQL,SAP HANA and SAP Oracle.(v19.14,19.15 and 19.16) in Azure and VMWare Vsphere.
  • Configured New Data Domains from the scratch.
  • Configured DDVE's( Data Domain Virtual Editions) in Azure as well as VMware vsphere .
  • Working on a client facing role on a daily basis and meet their requirements
  • Maintained more that 99% Backup SLA for the last one year
  • Maintained 100% SLA for restore.
  • Configured various email alerts for critical parameters and made it easy for the team and deliverables for day to day activities.
  • Troubleshooting issues related to Avamar VMWare backups and performing daily backup operations in Commvault, including monitoring, basic troubleshooting, and restores
  • Configuring and installing Commvault clients (version 11) in the current environment for various agents, including file systems, databases (Oracle, MS SQL, Sybase), and snapshots, and adding them to the daily backup schedule
  • Configuring Commvault Kubernetes backups and creating documentation
  • Performing upgrades on Commserve, Media Agent, and all clients to version 11.28, as well as troubleshooting Commvault errors.
  • Addressing failures related to file systems, databases (MS-SQL, Oracle, and Sybase), snapshot backups, SAP HANA devices, Media Agent and Commserve Server configurations in Commvault, Avamar Lotus Notes issues, and networker issues related to FS and image-based backups
  • As the Senior Administrator, handling the first point escalation for all technical and process issues
  • Providing technical subject matter expertise and acting as a crisis manager to ensure quick resolution and proper communication
  • Planning and scheduling changes, performing trend analysis, identifying top incidents, and working with respective teams/individuals to minimize incidents
  • Worked on: EMC Networker 19.8
  • Various installations like FS, NMDA and so on based on requirements
  • Various troubleshooting issues occurring on a day to day level in networker as well as restore issues
  • Networker Image Level Backups and issues related to the same
  • Networker DB Backups (Lotus Notes and SQL) and issues related to the same.
  • Performed Networker Server and client upgrades to v19.8
  • Installed NVE OS security patches on networker servers and storage nodes
  • Performed version upgrades on NMC's, proxies and clients
  • Highlights: Reduced the average backup and recovery time for critical systems by 35-40% through the implementation of a new backup schedule and retention policy
  • Increased the success rate of backup and recovery operations from 90% to 98% by identifying and addressing issues with the existing backup infrastructure
  • Led the successful migration of a critical application from an on-premises environment to the cloud, resulting in improved system performance and increased scalability
  • Improved team productivity by 20-30% through the development of standardized procedures and documentation for backup and recovery processes
  • Achieved 100% compliance with data retention policies and regulatory requirements for critical systems by implementing a data classification and retention program
  • Successfully resolved a critical system outage within 04-05 hours, resulting in zero data loss and minimal impact to business operations.

Associate Delivery Specialist

EMC Corporation
07.2012 - 02.2016
  • Troubleshot NetBackup issues, administered NetBackup Master and Media Servers
  • Reported capacity utilization for Data Domain and Avamar grid; captured and reported missed and failed backups on Avamar server
  • Ran health checks on Data Domain and proactively failed and unfailed disks on DD
  • Extensively worked on TSM backup and re-initiated clients' missed/failed backups and restarted Scheduler services on TSM server if required
  • Executed tape off-siting/on-siting and performed health checks on HP MSL4048 tape library
  • Performed test backups and restores on Avamar and NetBackup; performed restores on Avamar & Symantec NetBackup, based on customer requirements
  • Monitored and troubleshot backup failures in Symantec NetBackup 7.1 and Avamar
  • Troubleshot all backup failures to mitigate the backup failure rate
  • Configured new clients, groups, schedules, and excluded dates (client backup); generated client backup reports in Avamar and NetBackup.

Network Operations Engineer

Microland
10.2010 - 06.2012
  • Remedy and IT service now tool: to resolve an issue as a Service provider
  • Zenoss /Netcool / Hobbit Monitoring tool: to monitor the servers and network devices like switches, routers and firewalls
  • NetApps application console: to monitor the SAN for abnormal volume, CPU and memory utilizations
  • Monitored Backups for unsuccessful and incomplete jobs through Veritas Netbackup console
  • Monitored the VMware machines for its connection status, volume, disk space, CPU and memory utilizations
  • Interacted with customers to provide updates based on the request put forth by them for any issues which are currently being worked on
  • Audited the tickets on a regular basis by checking the frequency of updates posted by the engineers
  • Applied OS patches and upgrades; configured CPU, memory and disk partitions as required
  • Resolved disk space alerts and executed Windows 2003 Active Directory Management.

Education

MBA - IT Infrastructure Services

IGNOU University

Bachelor of Engineering - Information Science

NITTE Meenakshi Institute of Technology
Bengaluru, India
07.2010

Skills

Information Science

Accomplishments

  • Won a “Cause for Applause Award” for showing various initiatives during the transition of new project.
  • Have the attitude of taking initiatives on various aspects which helps in customer satisfaction.
  • Achieved rating of “Consistently exceeded” expectations for the year 2015 in EMC
  • Attained rating of “Exceeded Most Expectations” during all my tenures in Cognizant
  • Got ‘Customer Satisfaction Award’ for successfully managing Avamar Environment single-handedly in Cognizant

Coreareas

  • Information Science
  • Commvault
  • Avamar
  • Symantec Netbackup
  • Windows Server 2016
  • PowerProtect Data Manager
  • Linux (Basics)
  • EMC Networker
  • CCNA

Personal Information

  • Bangalore
  • Middle East
  • Europe
  • WFH opportunities (Worldwide)
  • Industry Preference: IT Infrastructure Services
  • Date of Birth: 12/14/85
  • Marital Status: Married

Certificationstraining

  • EMC-ISM V2
  • ITIL V3
  • Avamar 6.1
  • Completed Training on Commvault Administration and AWS Practitioner
  • Initiated trainings on latest backup tools like Rubrik, Veeam and Cohesity

Languages

English
Kannada
Telugu

Nature and Wildlife Photography

Im a hobbyist Nature and Wildlife photographer and also a bit into outdoor baby photoshooting.Recieved various medals and Awards/recognitions from various top photographic institutions like Photographic Society of America(PSA) and Indian Wildlife society

Timeline

Associate Delivery Specialist

EMC Corporation
07.2012 - 02.2016

Network Operations Engineer

Microland
10.2010 - 06.2012

Tech Specialist

Cognizant
2 2016 - Current

MBA - IT Infrastructure Services

IGNOU University

Bachelor of Engineering - Information Science

NITTE Meenakshi Institute of Technology

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AJITH BBackup Administrator