Ajith S. Kumar
DEPUTY BRANCH MANAGER
Kalayarkovil
Summary
Results-driven banking professional with over 5 years of experience in relationship management and financial analysis. Demonstrated track record of cultivating and sustaining robust client relationships, leading to a notable 20% growth in client portfolio. Proficient in banking regulations, risk management, and financial products. Eager to make a valuable contribution to a top-tier financial institution.
Overview
9
9
years of professional experience
4036
4036
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Executive in Credit Cards Department
HDB Financial Service Ltd
12.2020 - Current
- Currently working in HDB Financial Service Ltd Devakottai Branch handling credit card section credit card query resolving and compliant Managing customer compliance.
- Identified untapped market segments through comprehensive research and analysis to expand reach and increase sales opportunities.
- Provided exceptional customer service by addressing inquiries, resolving disputes, and offering tailored solutions.
Deputy Branch Manager
ICICI BANK LTD
08.2016 - Current
- I have five years’ experience in Off Role I- Process Vendor for ICICI BANK LTD, Credit cards as Sales Executive.
- Currently handling three branches in Karaikudi region.
- Handling a team of executives for the past three years from May, 2018.
- Managed daily operations to ensure smooth functioning of the branch and timely completion of tasks.
- Conducted regular audits of branch operations to identify areas for improvement and implement corrective actions.
- Acted as interim Branch Manager during vacations or absences from work; providing seamless leadership continuity without sacrificing operational efficiency.
- Ensured strict adherence to all regulatory requirements through consistent enforcement of policies and procedures across the branch team members.
- Managed cross-selling initiatives that expanded existing customer relationships while bringing onboard new clientele, contributing to the overall growth of the branch.
Education
Commerce
RAJA DORAI SINGAM GOVERNMENT ARTS College
Sivaganga, India 04.2001 - 01.2015
12th Standard -
Government Higher Secondary School
Sivaganga, India01-2012
10th Standard -
Government Higher Secondary School
Sivaganga, India01-2010
Skills
- Experienced with Windows XP operating system
- Skilled in navigating Windows 7 features
- Graphic design skills
- Skilled in Microsoft Office tools
- Efficient at acquiring new skills
- Effective verbal communication
- Attentive listening abilities
- Supportive team player
- Goal-oriented performance
Persuasive sales presentations
Competitor analysis
Objection handling
Personal Information
- Date of Birth: 06/19/95
- Gender: Male
- Nationality: Indian
Certification
IRDI( Insurance Regulatory and Development Authority of India.
Timeline
Sales Executive in Credit Cards Department
HDB Financial Service Ltd
12.2020 - Current
Deputy Branch Manager
ICICI BANK LTD
08.2016 - Current
Commerce
RAJA DORAI SINGAM GOVERNMENT ARTS College
04.2001 - 01.2015
12th Standard -
Government Higher Secondary School
10th Standard -
Government Higher Secondary School
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