Ajitha A
Senior Analyst
Mokkilmadam Ho, Thiruvara
Summary
Thorough Senior Analyst with over a 3.5-year background in Data Analysis and Salesforce CRM analysis. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Analyst
Wipro Ltd
08.2020 - Current
- Spearheaded process improvement initiatives, resulting in streamlined operations and enhanced organizational capabilities.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Spearheaded process improvement initiatives, resulting in streamlined operations and enhanced organizational capabilities
Teaching Associate
Sobha Icon
11.2016 - 06.2020
- Implemented project-based learning activities that encouraged collaboration and critical thinking among students.
- Enhanced student communication skills by employing interactive teaching methods and real-life scenarios.
- Organized extracurricular activities like English clubs and language exchange programs to offer additional opportunities for students to hone their communication skills.
Senior Associate Trainer
Beehive Communication Club
04.2014 - 08.2016
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
Education
Bachelor of Science - Information Technology
Sri Kaliswari College of Arts And Science
Sivakasi, Tamilnadu 04.2001 -
Diploma in Communicative And Functional English - Communicative English
Madurai Kamarajar University
Madurai 04.2001 -
Skills
Advanced Excel
Salesforce, CRM
Confluence documentation and Boolean knowledge
Client management
Data Analysis
Certification
Toastmasters International certification on Public speaking and Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Analyst
Wipro Ltd
08.2020 - Current
Teaching Associate
Sobha Icon
11.2016 - 06.2020
Senior Associate Trainer
Beehive Communication Club
04.2014 - 08.2016
Bachelor of Science - Information Technology
Sri Kaliswari College of Arts And Science
04.2001 -
Diploma in Communicative And Functional English - Communicative English
Madurai Kamarajar University
04.2001 -