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Associate Principal Engineer

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A forward-thinking banking manager with a comprehensive background in both brick-and-mortar and digital banking environments. I am recognized for my strategic leadership while improving lending processes and optimizing customer service strategies, leading to substantial growth in business lending portfolios and consumer loan origination. My commitment to fostering a culture of compliance and customer satisfaction is demonstrated through my hands-on approach to mentoring and coaching. I excel in creating memorable customer experiences and instilling a sense of empathy within my team, aligning daily performance measures with the bank’s strategic goals. My effective use of real-world communication has been instrumental in conveying key messages and driving continuous professional development among my staff. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.

Aspiring to kick-start my career as a software tester, leveraging my problem-solving and analytical skills along with my competence in software solutions. I wish to obtain a role where I can identify and report defects while delivering reliable and efficient software solutions.


  A result-oriented professional with 10+ years of experience in Technology and banking domain, have gained expertise in handling plethora of Banking products and processes.
  Fair exposure of working in Core Banking, Mortgages and Payments Projects.
  Sound knowledge of Banking Assets (Loans), Liability (CASA, TD), Core Banking and Finacle CRM.
  As a Business Analyst collaborating directly with the Stakeholders, different team members to gather requirements.
  Expertise in creating User stories, UML diagrams using Microsoft Visio, Agile Requirements Designer (ARD).
  Was part of IT ops team in developing and refining the loan operating system (LOS) of the bank.
  Implemented technological improvements for enhanced system efficiency.
  An effective communicator with strong coordination, analytical and problem solving skills.


Hardworking Credit Manager enthusiastic about improving department policies, standardizing processes and increasing customer satisfaction by providing fast, knowledgeable and friendly financial services.

Ajith R

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Area credit manager

Assistant Manager

Credit Officer

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