Ajith Sundara Pathi V
Chennai
Summary
Dynamic Sr. Team Lead at SCIO Management Solutions with a proven track record in enhancing team productivity and client satisfaction. Expert in report generation and CRM software, I effectively trained staff and drove strategic initiatives, resulting in improved operational efficiency and alignment with organizational goals. Strong communicator dedicated to achieving results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Team Lead
SCIO Management Solutions
Chennai
08.2018 - Current
- Collaborated with management to develop strategies enhancing team efficiency and productivity.
- Created detailed reports summarizing key findings from team research projects.
- Analyzed project data to identify trends and patterns in results and processes.
- Managed and trained 10 staff members, providing daily guidance on tasks and projects.
- Assigned projects based on team members' areas of expertise to maximize output.
- Maintained open communication with senior management, reporting team progress and challenges.
- Conducted regular meetings with clients to understand needs and process requirements.
- Reviewed completed work for consistency, quality, and conformance.
Sr. RCM Executive
ISource
Chennai
03.2018 - 07.2018
- Developed reports that tracked progress toward organizational goals and objectives.
- Spearheaded initiatives to enhance customer service across the organization.
- Organized and facilitated regular meetings with senior management teams to drive strategic alignment.
Executive QC (AR)
Annexmed pvt Ltd
Chennai
01.2017 - 03.2018
- Achieved daily goals as Senior AR Caller, boosting team performance and client satisfaction.
- Supported operations head in preparing client reports and establishing weekly targets.
- Updated team on industry trends while extracting project collection reports for informed decision-making.
Sr Executive Operation (AR)
Access Healthcare
Chennai
03.2016 - 01.2017
- Company Overview: DME – Medical Billing (Brightree)
- DME – Medical Billing (Brightree)
Sr Executive Operation (AR)
Omega Healthcare Business Pvt Ltd
Chennai
11.2013 - 02.2016
- Company Overview: E – Medical Billing (Care cloud)
- E – Medical Billing (Care cloud)
- Enhanced knowledge of the US healthcare industry and developed expertise in claim processing techniques.
- Expanded understanding of US healthcare operations while mastering claim handling methodologies.
- Gained in-depth insights into the US healthcare sector and refined skills in managing claims effectively.
Education
Bachelor of Science - COMPUTER SCIENCE
Madras University
Chennai, Tamil Nadu01.2011
HSC -
Marticulation Board of Tamil Nadu
Chennai01.2008
Xth std -
Marticulation Board of Tamil Nadu
Chennai01.2006
Some College (No Degree) - Computer Applications Development
CSC Computer Education
ChennaiSkills
- Microsoft Office Suite
- CRM software proficiency
- Excel expertise
- PowerPoint presentations
- Salesforce management
- Report generation
- communication
- SharePoint design
- Team leadership
- Data analysis
- Client communication
- Performance evaluation
- Staff training
- Customer service
- Problem solving
- Time management
Accomplishments
- Client Appreciations
- CSAT Scores
Certification
- CPMB Coding
- Lean Six-Sigma Yellow Belt
Languages
- Tamil
- English
- Hindi
Affiliations
- Singing
- Learning new skill through Online
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Disclaimer
I am confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Sr. Team Lead
SCIO Management Solutions
08.2018 - Current
Sr. RCM Executive
ISource
03.2018 - 07.2018
Executive QC (AR)
Annexmed pvt Ltd
01.2017 - 03.2018
Sr Executive Operation (AR)
Access Healthcare
03.2016 - 01.2017
Sr Executive Operation (AR)
Omega Healthcare Business Pvt Ltd
11.2013 - 02.2016
Bachelor of Science - COMPUTER SCIENCE
Madras University
HSC -
Marticulation Board of Tamil Nadu
Xth std -
Marticulation Board of Tamil Nadu
Some College (No Degree) - Computer Applications Development
CSC Computer Education
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