Ajrita Choudhary
Bangalore
Summary
Dedicated Asset & Wealth Management Operations Analyst with expertise in Payments & Reconciliation. Proven track record of spearheading payment processing activities, conducting meticulous reconciliations, and implementing process improvements. Skilled in collaborating with cross-functional teams to enhance efficiency and reduce errors. Adept at monitoring financial reports, identifying trends, and ensuring compliance. Known for developing and maintaining strong client relationships, providing hands-on assistance, and contributing to a customer-focused environment. Eager to leverage analytical and problem-solving skills to support continuous improvement in financial operations. Well-versed in investment research and advisement. Develops proposals to deliver solid data to potential clients, leveraging excellent and current knowledge of market trends. Superior financial acumen with superior knowledge of risk, return and relative valuations.
Overview
8
8
years of professional experience
Work History
Senior Portfolio Manager
Emkay Global Financial Ltd
09.2022 - 01.2023
- Spearheaded payment processing activities to guarantee the accuracy and timeliness of financial transactions.
- Conducted daily reconciliations of financial data, demonstrating a proactive approach in identifying and promptly resolving discrepancies to maintain data integrity.
- Collaborated with internal teams to optimize payment workflows, achieving a notable reduction of 90% in processing time and enhancing overall operational efficiency.
- Implemented automation tools to modernize reconciliation processes, resulting in a significant improvement in efficiency and a reduction in manual errors.
- Monitored and analyzed financial reports regularly, identifying trends and potential risks, and providing insights to support strategic decision-making.
- Developed and maintained strong client relationships, offering dedicated support and resolving inquiries promptly to ensure a high level of customer satisfaction.
- Oversee and track cases while maintaining a close collaboration with Quality Assurance (QA) teams to actively supervise the continuous professional and personal growth of operations team members.
Senior Operation Analyst-Payments & Reconciliation
Citi
11.2020 - 08.2022
- Conducted in-depth analysis of financial transactions to identify errors and discrepancies.
- Collaborated with cross-functional teams to implement process improvements, resulting in a 30% reduction in errors.
- Prepared and presented regular reports to senior management on operational performance.
- Assisted in the onboarding of new clients, ensuring seamless integration into operational systems.
- Direct, oversee, and orchestrate the daily functions of a team comprising 10 representatives.
- Facilitate training, offer guidance, and ensure adherence to policies and standards, fostering an environment conducive to staff achievement of departmental goals and objectives.
Operations Analyst - Payments Specialist
Axis Bank
09.2019 - 10.2020
- Lead daily reconciliations of complex financial instruments, managing a portfolio exceeding $10 billion.
- Collaborate with technology teams to implement blockchain-based solutions, reducing transaction settlement time by 20%.
- Analyze and interpret industry trends, providing strategic recommendations to senior management for optimizing financial processes.
- Develop and maintain relationships with key stakeholders, including regulators and external auditors.
- Closely observe and assess team performance, recognizing commendable behaviors and achievements, and promptly addressing any performance or behavioral issues that emerge.
- Contribute to project planning and issue identification by actively monitoring projects and ensuring the timely implementation of enhancements and processes.
Payments & Reconciliation Analyst
HDFC Bank
05.2016 - 08.2019
- Spearheaded payment processing activities, ensuring accuracy and timeliness of transactions.
- Conducted daily reconciliations of financial data, promptly identifying and resolving discrepancies to maintain data integrity.
- Collaborated with internal teams to streamline payment workflows, successfully reducing processing time by 70%.
- Implemented automation tools to enhance reconciliation processes, resulting in improved efficiency and a reduction in manual errors.
- Monitored and analyzed financial reports to identify trends and potential risks, providing actionable insights to senior management.
- Developed and maintained strong client relationships, offering support and resolving inquiries to ensure a high level of customer satisfaction.
Management Trainee
Genpact
08.2014 - 11.2015
- Participated in a real-time financial operations simulation.
- Managed daily transactions, reconciled accounts, and made strategic decisions to maximize returns.
- Collaborated with team members to achieve operational goals.
Education
B.Tech - Electronics And Communications Engineering
Maharishi Dayanand University
Faridabad06.2014
Skills
- Payments Processing
- Reconciliation
- Financial Analysis
- Risk Management
- Process Improvement
- Compliance
- Team Leadership
- Client Relationship Management
- Microsoft Excel
- Time Management
Timeline
Senior Portfolio Manager
Emkay Global Financial Ltd
09.2022 - 01.2023
Senior Operation Analyst-Payments & Reconciliation
Citi
11.2020 - 08.2022
Operations Analyst - Payments Specialist
Axis Bank
09.2019 - 10.2020
Payments & Reconciliation Analyst
HDFC Bank
05.2016 - 08.2019
Management Trainee
Genpact
08.2014 - 11.2015
B.Tech - Electronics And Communications Engineering
Maharishi Dayanand University
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