Microsoft Excel
Aju Mathai
Key Account Manager | Ecommerce & Project Management
Ahmedabad
Summary
Dedicated e-commerce and digital professional with 12+ years of experience and has a history of meeting company goals utilizing consistent and organized practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Cluster Acquisition Manager at Jiomart
Reliance Retail
07.2022 - Current
- Responsible for new and existing brands on JioMart and managing their success on the platform.
- Built strong relationships with potential acquisition targets, fostering trust and open communication throughout negotiations.
- Achieved successful acquisitions by conducting thorough market research and identifying key targets.
- Collaborated cross-functionally with marketing, sales, and product teams to optimize product assortment, pricing strategies, and promotional activities.
- Ensured cross-functional alignment and adherence to execution standards, driving peak operational efficiency.
- Provided strategic direction for designated focus areas, setting clear goals and strategies for team success.
Business Development Manager
Pearson India Education Services Pvt. Ltd
07.2017 - Current
- Primary responsibility of driving sales for Print and Digital solutions through direct & channel partners
- Managing key distributors and retailers across Maharashtra Territory
- Estimating & and ensuring maximum stocks availability at local distributor warehouses
- Managing and motivating a team of 5 retainers across Maharashtra
- Achieved 100% YOY growth in 2019
- Driving Sales through National & Regional Channel Partners of Maharashtra & Gujarat (3 Cr.)
- Projection of Sales Funnel using CRM - Salesforce.
Merchant Relations & Operations
Infibeam.com
08.2013 - 07.2017
- Partnership Tie-ups with Third Party Developers for BuildaBazaar Apps Store
- Merchant On-boarding & Training them on the admin dashboard and catalog updates
- Actively contributing towards team's Sales Funnel
- Responsible for setting up strategic Marketing Campaigns with Partnered Apps
- Motivating Sales team for Business Development Initiatives
- Consulting & Nurturing clients with on-going e-commerce trends
- Exploring new methods of Lead Generation
- Managing a team of 5 people for on-boarding merchants and B2B customers.
Relationship Manager
Blurbpoint.com
03.2013 - 07.2013
- Generating new leads through cold calling & webinars
- Retaining and cross-selling existing customer and stakeholders for on-going projects
- Exceeding monthly sales targets
- Account Management of existing clients.
Sr. Customer Service Executive
Motif India Infotech Pvt Ltd
04.2008 - 11.2011
- Customer and backend support for Priceline.com
- Ensuring customer request to Hotel Partners.
Education
Master of Business Adminstration -
LDRP Institute of Technology & Research
Ahmedabad, Gujarat 05.2011 - 05.2013
Bachelor of Business Adminstration - undefined
Chimanbhai Patel Institute of Business Administration
Ahmedabad, Gujarat 06.2007 - 05.2010
HSC - undefined
Hebron Higher Secondary School
Ahmedabad, Gujarat 06.2007 -
SSC - undefined
Hebron Higher Secondary School
Ahmedabad, Gujarat 06.2007 -
Skills
E-commerce Management
Channel Sales ManagementAccount Management
Business Analytics
Project Management
Microsoft ExcelDigital Platform Solutions
Accomplishments
- Won the Editors Choice Award at Pearson (03/2019)
- Bright Spot Award at Pearson (08/2018)
- Star Performer in Test Prep team - Bright Spot Award at Pearson (01/2019)
- Quarterly Best Performance Award Q1 2023 at Reliance Retail
Software
Tableau
Google Analytics
Power BI
Certification
Google Analytics for Beginners
Interests
Music
Sports - Formula1, Football & Cricket
Books
Timeline
Data Analytics - Foundation Skill Academy - Masterclass
01-2024
Problem Solving & Critical Thinking Workshop by School of Skills
06-2023
Cluster Acquisition Manager at Jiomart
Reliance Retail
07.2022 - Current
Google Analytics for Beginners
12-2021
Scrum Master
12-2021
Business Development Manager
Pearson India Education Services Pvt. Ltd
07.2017 - Current
Merchant Relations & Operations
Infibeam.com
08.2013 - 07.2017
Relationship Manager
Blurbpoint.com
03.2013 - 07.2013
Master of Business Adminstration -
LDRP Institute of Technology & Research
05.2011 - 05.2013
Sr. Customer Service Executive
Motif India Infotech Pvt Ltd
04.2008 - 11.2011
Bachelor of Business Adminstration - undefined
Chimanbhai Patel Institute of Business Administration
06.2007 - 05.2010
HSC - undefined
Hebron Higher Secondary School
06.2007 -
SSC - undefined
Hebron Higher Secondary School
06.2007 -