Aju Mohan
RESTAURANT MANAGER
Kochi
Summary
Restaurant Manager leading busy dining operations with team leadership, HACCP compliance, and food cost control. Oversees procurement, stock control, labour scheduling, and supplier coordination while keeping service standards high and day-to-day operations efficient. Builds and supports teams of more than 20 staff to deliver strong guest experiences and protect profitability.
Overview
5
5
Languages
12
12
years of professional experience
Work History
Store In-Charge
Pacific Food Industries
01.2016 - 01.2017
- Managed warehouse and inventory operations for food products, ensuring timely availability and accuracy.
- Coordinated receiving, storage, stock control, and dispatch activities, optimizing workflow and resource allocation.
- Maintained accurate inventory records, enhancing logistics operations and facilitating seamless supply chain management.
- Managed warehouse and inventory operations for food products.
Store Manager
7-Eleven
01.2016 - 01.2017
- Managed retail operations, supervised staff, and handled merchandising and inventory to support store performance.
- Delivered exceptional customer service, ensuring alignment with operational standards.
- Coordinated daily store activities, ensuring compliance with company policies and enhancing operational flow.
Restaurant Manager
Lemon Chillies Restaurant
01.2016 - 01.2016
- Oversaw restaurant operations, staffing, purchasing, inventory, and customer service to ensure seamless functionality.
- Enforced food safety standards while optimizing day-to-day operations for consistency and quality.
- Managed daily operations to ensure seamless service and customer satisfaction.
- Trained and mentored staff on service standards and operational procedures.
- Developed and implemented strategies to enhance menu offerings and dining experience.
Development & Operations Manager
Malabar Foods
01.2015 - 01.2016
- Facilitated business growth through operational planning and process enhancements.
- Coordinated procurement, logistics, and streamlined daily business operations.
- Collaborated with management to enhance productivity and elevate customer service standards.
Sales & Marketing Manager
Malabar Foods
01.2015 - 01.2015
- Cultivated new business opportunities, enhancing customer relationships.
- Supported market expansion through targeted sales and marketing initiatives.
- Developed and executed marketing strategies to enhance brand visibility and market penetration.
- Led cross-functional teams to align sales goals with marketing initiatives, driving cohesive campaigns.
- Analyzed market trends and consumer insights to inform product positioning and targeted promotions.
General Manager
Kolam Restaurant & Caterers Pvt. Ltd.
01.2013 - 01.2015
- Managed restaurant and catering operations, ensuring seamless finance, procurement, staffing, and customer service.
- Supervised daily business activities, fostering business growth through streamlined operational management.
- Directed daily operations to enhance efficiency and service quality within restaurant and catering environments.
- Developed and implemented strategic marketing initiatives to increase brand visibility and customer engagement.
- Oversaw financial management, including budgeting, forecasting, and cost control measures to maximize profitability.
Restaurant Manager
Mustard Fine Dine Restaurant
Dubai , Dubai
01.2024 - 01.2025
- Managed daily operations of busy restaurant, leading team of over 20 employees to deliver exceptional guest service.
- Recruited and trained Shift Managers and front-of-house staff, ensuring high service standards and team readiness.
- Oversaw procurement and stock control, managing food costs and labor scheduling to optimize operational efficiency.
- Ensured compliance with HACCP requirements, food safety regulations, and company operating procedures.
- Worked closely with the kitchen team to deliver an excellent guest experience while maintaining profitability.
Food & Beverage Manager
Le Méridien Fairway
01.2017 - 01.2024
- Oversaw food and beverage operations for high-volume outlet in international hotel, ensuring seamless service and guest satisfaction.
- Managed budgeting, purchasing, inventory control, supplier relationships, and operational planning.
- Coordinated restaurant service while maintaining high standards of quality, hygiene, and customer satisfaction.
- Coordinated restaurant service, upholding high standards of quality and hygiene to enhance customer satisfaction.
- Collaborated with senior management to enhance operational performance and achieve business objectives.
Education
Master's Degree - Hospitality & Travel & Tourism
University of Madras
Chennai, IndiaBachelor of Science - Nursing
RAJIV GANDHI UNIVERSITY OF HEALTH SCIENCES
Bengaluru, India 04.2001 -
Master of Science - Nursing
UNIVERSITY OF BEDFORDSHIRE
UNITED KINGDOM 04.2001 -
HIGHER SECONDARY
SNDP HIGHER SECONDARY SCHOOL
Muvattupuzha, India 04.2001 -
HIGH SCHOOL
NIRMALA HIGH SCHOOL
Muvattupuzha, India 04.2001 -
Skills
Operations management
Food & beverage management
Team leadership
Guest service management
Food safety compliance
Business operations
Budget management
Procurement & purchasing
Inventory control
Supplier relationship management
Timeline
Restaurant Manager
Mustard Fine Dine Restaurant
01.2024 - 01.2025
Food & Beverage Manager
Le Méridien Fairway
01.2017 - 01.2024
Store In-Charge
Pacific Food Industries
01.2016 - 01.2017
Store Manager
7-Eleven
01.2016 - 01.2017
Restaurant Manager
Lemon Chillies Restaurant
01.2016 - 01.2016
Development & Operations Manager
Malabar Foods
01.2015 - 01.2016
Sales & Marketing Manager
Malabar Foods
01.2015 - 01.2015
General Manager
Kolam Restaurant & Caterers Pvt. Ltd.
01.2013 - 01.2015
Bachelor of Science - Nursing
RAJIV GANDHI UNIVERSITY OF HEALTH SCIENCES
04.2001 -
Master of Science - Nursing
UNIVERSITY OF BEDFORDSHIRE
04.2001 -
HIGHER SECONDARY
SNDP HIGHER SECONDARY SCHOOL
04.2001 -
HIGH SCHOOL
NIRMALA HIGH SCHOOL
04.2001 -
Master's Degree - Hospitality & Travel & Tourism
University of Madras