Anand Kadam
Information Technology
Pune,Maharashtra
Summary
IT Analyst with over 13 years of successful experience in Windows Server and Network administration. Recognized consistently for performance excellence and contributions to success in IT industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Business System Analyst
NCS
Pune, Maharashtra
03.2022 - 10.2024
- Microsoft Active Directory Users & Computers Management.
- Troubleshooting AD related issues like account lockout.
- Creating and managing group policy objects (GPO)
- Providing access to shared drives.
- Configuring and managing Silverfort 2FA authentication.
- Fulfilling AD request like enabling hostname & User ID's, giving logon hours access, creating FQDN in DNS manager.
- Creating and managing Security groups & Distribution Lists.
- Monitoring Domain controllers health checks.
- Creating accounts on Azure AD.
- Windows Powershell scripting.
IT Infrastructure Support Analyst
ETRM Services India Pvt Ltd
Mumbai
03.2021 - 03.2022
- Used energy and commodities trading software (Openlink - Endur) on variety of algorithmic trading strategies to improve profitability of existing models.
- Worked closely with strategy developers to communicate and propose strategy-specific code changes related to execution, pricing and risk management.
- Monitored trading activity and positions consistently throughout shift.
- Monitored scheduled jobs using tools such as Skybot, Genic DataManager (GDM).
- Followed up consistently with partner (Enverus) if job gets failed due to missing prices.
- Performed day to day BAU activities and workarounds. Executing SQL queries whenever required.
IT Analyst
Travelex India Pvt Ltd
Mumbai
06.2017 - 03.2021
- Active Directory User Management.
- Shared drive access, DHCP & SCCM management.
- Symantec Endpoint Protection installation & management.
- Microsoft Exchange Server 2010 user mailbox creation & configuration. Office 365 mailbox creation, configuration & migration.
- Deployment of Microsoft patches on Servers and Desktops through WSUS server.
- Installation, configuration and troubleshooting of Checkpoint Firewalls.
- ITSM (Solarwinds) & Ivanti Ticketing tool
- Handling network related calls of Travelex Stores across the globe and coordinating with ISP.
- Implementation of Change scheduled and updating the status on Change Management Global Conference.
- Diagnosed and executed resolution for all network and server issues.
- Monitored networks and network devices to resolve technical problems quickly.
- Resolve issues and escalate problems with knowledgeable support and quality service.
- Improve overall user experience through support, training, troubleshooting, improvements and communication of system changes.
NOC L1 Tech Engineer
Continuum Managed Solutions Pvt.Ltd.
Mumbai
03.2015 - 06.2017
- Monitored and maintained network and software components according to established guidelines and best practices.
- Planned and oversaw scheduled infrastructure upgrades and integration to respond to organizational demand.
- Identified and categorized equipment issues, responding to calls-for-service to maintain NOC effectiveness.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Created plans and communicated deadlines to ensure projects were completed on time.
Relationship Officer
dEEVOiR Consulting Services Pvt. Ltd.
Mumbai
10.2012 - 08.2014
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Investigated new and emerging software applications within organization to design, select, implement and use administrative information systems effectively.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Installed system hardware, completed software updates and assessed security patches for optimized computer use.
- Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Managed and monitored all installed systems for highest level of availability.
IT Assistant
Forbes Infotainment Ltd.
Mumbai
01.2008 - 03.2010
- Reviewed system and network performance to make proactive adjustments based on established IT policies.
- Installed and configured software and hardware.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices and software to set up work stations for employees.
- Removed malware, ransomware and other threats from laptops and desktop systems.
Education
Bachelor of Science - Information Technology
Indian School Of Management And Studies
Mumbai 06.2009 - 03.2012
High School Diploma -
St. Rocks College
Borivali West, Mumbai 06.2006 - 10.2008
AISSC - CBSE
Raigad Military School
Mahad, Raigad 06.2004 - 03.2005
Skills
Windows Active Directory
Microsoft Azure
Microsoft Exchange
Windows Server Administration
System upgrades
Network Troubleshooting
Virtualization (VMware)
Windows Client OS
Certification
AZ-104
Timeline
AZ-104
01-2024
Business System Analyst
NCS
03.2022 - 10.2024
IT Infrastructure Support Analyst
ETRM Services India Pvt Ltd
03.2021 - 03.2022
IT Analyst
Travelex India Pvt Ltd
06.2017 - 03.2021
NOC L1 Tech Engineer
Continuum Managed Solutions Pvt.Ltd.
03.2015 - 06.2017
Relationship Officer
dEEVOiR Consulting Services Pvt. Ltd.
10.2012 - 08.2014
Bachelor of Science - Information Technology
Indian School Of Management And Studies
06.2009 - 03.2012
IT Assistant
Forbes Infotainment Ltd.
01.2008 - 03.2010
High School Diploma -
St. Rocks College
06.2006 - 10.2008
AISSC - CBSE
Raigad Military School
06.2004 - 03.2005